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Coordinator, Contracts
Company: Community College of Baltimore County
Location: Catonsville, MD
Employment Type: Full Time
Date Posted: 12/02/2025
Job Categories: Advertising/Marketing/Public Relations, Legal, Retail/Wholesale, Sales
Job Description
Coordinator, Contracts
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<dt><h2>Class Description</h2></dt>
<dd><p></p><p style="margin: 0;">The purpose of this position is to perform professional administrative work supporting a functional area within assigned college division or function. The position is responsible for providing customer service and support to contract clients for credit and non-credit training solutions that result in increased revenue and FTE.</p><p style="margin: 0 0 0 0.25in;"><br></p></dd>
<dt><h2>Minimum Requirements</h2></dt>
<dd><p></p><p style="margin: 0;">Bachelor’s degree required, preferably in education or business and master’s degree preferred. Four (4) years of experience in education, sales, marketing, customer service, and/or retail operations required.</p><br><p style="margin: 0 0 0 0.25in;" id="isPasted"><strong><span style="color: inherit;">Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale</span></strong><span style="color: inherit;">.  </span></p><div style="color: inherit; font-style: normal; text-indent: 0px; text-align: center;"><span style=" color: inherit;"><strong style=" font-weight: 700;">For Best Consideration Please Apply By: November 5, 2025</strong></span></div><br></dd>
<dt><h2>Class Specific Essential Duties</h2></dt>
<dd><p></p><ul style="margin-left: -0.25in; margin-bottom: 3pt"><li><span style="color: inherit">Provide leadership to assigned college division and/or function.</span></li><li><span style="color: inherit">Remain knowledgeable about the college, its structure, culture, policies, and practices.</span></li><li><span style="color: inherit">Serve as point of contact for internal and external organizations.</span></li><li><span style="color: inherit">Develop and manage operating budget for assigned unit.</span></li><li><span style="color: inherit">Prepare and analyze reports, as requested.</span></li><li><span style="color: inherit">Develop, manage, and monitor adherence to policies and procedures,</span></li><li><span style="color: inherit">Lead the business development efforts of the unit in credit and non-credit contract partnerships.</span></li><li><span style="color: inherit">Serve as an advocate for the college and its students, as required.</span></li><li><span style="color: inherit">Represent the college at networking events, affinity groups, and business and industry associations.</span></li><li><span style="color: inherit">Serve as liaison between College departments, faculty and/or staff, as required.</span></li></ul></dd>
<dt><h2>Position Specific Essential Duties</h2></dt>
<dd><p></p><table w="672" border="0"><tbody><tr><td w="100%" valign="top"><ol style="margin-bottom: 3pt"><li>Lead the efforts to increase annual revenue and FTE in the current contract client base.</li><li>Lead and support sales and marketing efforts in collaboration with the Director of Business Development &amp; Community Collaboration to identify new credit and non-credit clients and determine training needs.</li><li>Identify new account opportunities through building relationships with the current client base.</li><li>Coordinate the day-to-day needs of existing contract clients. </li><li>Maintain customer data within the Customer Relationship Management software.</li><li>Conduct research and provide analyses of existing customer and industry trends to facilitate increased training with current contract clients.</li><li>Coordinate the organization of intake procedures and ensure the timely  processing of student registrations.</li><li>On behalf of the Director of Business Development, meet with instructional deans, assistant deans, directors, program coordinators, and department chairs to identify contract training opportunities to support their needs.</li><li>Create,  manage, and obtain appropriate signatures on contract agreements, letters of intent, and memorandums of understanding that state the contract details and agreement between the contracting organization and the college. </li><li>Arrange and manage reserved sections of courses to accommodate our special population students.</li><li>Manage communication with instructional deans, assistant deans, directors, program coordinators, and department chairs to assign appropriate instructors for contracted courses and resolve issues as needed.</li><li>Work with the Registrar and Coordinator of CE Administrative Scheduling to coordinate and create course schedules for clients and ensure compliance to meet state requirements.</li><li>Work with Student Finance to monitor and ensure compliance with proper billing procedures associated with contracted clients.</li></ol> <br>Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.<br><u> </u></td></tr></tbody></table></dd>
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