Quick Job Search
Keywords:
Company Name:
Job Type:
Location:
Job Seeker Tools
Latest Jobs
Job Seeker Tools
Your Saved Jobs
Build Your Professional Profile
Similar Jobs
Ultimate Staffing Services
Account Management Rep (JN -012025-385548) in Henderson, NV
PetSmart
Pet Bather in Carson City, NV
PetSmart
Retail Store Manager in Henderson, NV
WALGREENS
Pharmacy Technician / Pharm Tech Apprenticeship in Las Vegas, NV
KBR
Operations Research Analyst in Nellis AFB, NV
lululemon
Seasonal Part-Time Educator | BLVD in Las Vegas, NV
PetSmart
Retail Sales Associate Part Time in Las Vegas, NV
Featured Employers
Customer Care Representative
Company: Best Buy
Location: Reno, NV
Employment Type: Full Time
Date Posted: 02/02/2026
Job Categories: Other / General
Job Description
Customer Care Representative
As a Customer Care Representative, you'll answer calls from Best Buy Health customers and their caregivers. Topics include billing, service plans, account changes, basic technology troubleshooting, and health and safety services (e.g., 24/7 urgent response). You'll need to manage multiple applications, update electronic records and provide accurate documentation. To succeed in this role, you must use active listening to understand and resolve customers' needs.

This role is hybrid, which means you must be located within a drivable distance to our Best Buy Health office in Reno, NV. You may be asked to come into the office up to 3 days per week.

What you'll do

  • Respond to high volume of inbound calls from new and existing subscribers
  • Actively listen, provide supportive responses and address customers' needs
  • Recommend products and services that align with customers' needs
  • Protect customer information by adhering to all Federal and State regulations (i.e., CPNI, PCI and HIPAA)

Basic qualifications
  • 1 year of customer service or call center experience

Preferred qualifications
  • Experience working in a fast-paced call center environment
  • Experience working in a technology-focused industry
  • Experience working with senior-aged customers

What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Compensation for this position is $20 per hour
  • Generous Best Buy employee discount
  • Physical and mental well-being support
  • Financial savings and retirement resources
  • Tuition reimbursement

About us

At Best Buy Health, our goal is to empower people to age independently and safely. We do that by unlocking the power of technology and human connection. Together, we're shaping a future where innovation and compassion work hand in hand to help people live more independent, connected lives.

As part of Best Buy Co. Inc., our culture is built on deeply supporting and valuing our amazing employees. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm

Best Buy is an equal opportunity employer.
Contact Information
Apply Now | Forward Job to a Friend | More Jobs From This Employer