You: 

• Have 2+ years of Customer Service experience 

• Can display a sense of urgency in managing time and accomplishing tasks 

• Are always one step ahead, looking for creative ways to improve old processes 

• Have mastered the ability to build and maintain strong client partnerships 

• Possess the ability to communicate at all levels and with a wide range of personalities 

• Can solve any problem that's thrown your way 

• Are always ready for the next challenge 

 
We: 

• Value collaboration, intellectual honesty, go-getters, positive energy, and we never stop seeking ways to get better 

• Put our customers' needs into everything we do 

• Care about your career development as much as you do 

• Work hard, period 

• Offer competitive compensation and benefits packages, challenging projects, company-wide events, co-workers you will actually like working with, and a sense of community you won't find anywhere else 

Requirements: 

• BA/BS Degree with high GPA 

• 3+ of customer service experience in a business services environment or 2+ years internal Echo operations  experience  

• Strong communication skills, both written and verbal 

• Calm under pressure 

• Superior business acumen 

• Knowledgeable on relevant modes of transportation 

• Team player mentality 

What we offer: 

• Competitive compensation package 

• Medical, Dental, Vision, Disability, Life Insurance, and 401K 

• Advancement Potential 

• Fun and energetic work environment 

• Volunteer opportunities 

Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.

Work environment/physical demands summary:

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.