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Retail Sales Specialist - Verizon
Company: Best Buy
Location: Lansing, MI
Employment Type: Full Time
Date Posted: 02/09/2026
Job Categories: Customer Service and Call Center, Retail/Wholesale, Sales
Job Description
Retail Sales Specialist - Verizon
As a Retail Sales Specialist representing Verizon at our Best Buy store, you'll provide shoppers with personalized solutions that meet their mobile needs while driving sales and fueling your success. In this role, you'll lean into your people skills and passion for technology to create unforgettable customer experiences. We'll provide ongoing training and self-guided learning, so you're always ready to showcase the latest Verizon products and services.

In addition to your hourly base pay, you'll receive performance bonuses for processing qualifying activated devices. You can earn up to $30 for new mobile line activations and up to $10 for mobile line upgrades and peripheral devices (e.g., tablets, watches).

What you'll do
  • Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
  • Use available tools to stay current on promotional initiatives and help drive profitable growth
  • Generate future opportunities by discovering customers' current and long-term tech needs
  • Embrace our learning culture to continuously improve existing skills while acquiring new ones
  • Maintain specified department merchandising and organization
Basic qualifications
  • Must be at least 18 years old
  • Ability to work successfully as part of a team
Preferred qualifications
  • 3 months of experience working in customer service, sales or related fields
What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • $30 qualified new line activation bonus
  • $10 qualified upgrade and tablet activation bonus
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm

Best Buy is an equal opportunity employer.
Contact Information
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