Company Description

Experience the highest level of appreciation at UM Baltimore Washington Medical Center named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence designated hospitals in Maryland. UM BWMC features one of the states busiest emergency departments, as well as a team of experts who care for our community and one another.The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and were home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Marylands health.Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.

Job Description

General Summary

Under general oversight, functions as a member of the multidisciplinary healthcare team to provide case management, crisis intervention, biopsychosocial assessments, counseling, referral, treatment/discharge planning, and other general social work services to target the diverse psychosocial and emotional needs of patients, families, and groups in their practice area.

Principal Responsibilities and Tasks

The following statements describe the general work performed in this role.It is not an exhaustive list of all duties that may be performed.

1. Interviews patients to assess functional level according to professional standards. Completes psychosocial & screening tools with direct supervision. Assesses safety risks as a means of determining appropriate disposition for patients.
2. Develops a plan of care and treatment/discharge plans that are reviewed with the interdisciplinary team or supervisor.
3. Provides timely and appropriate crisis intervention services & proactively utilizes de-escalation strategies with patients.
4. Evaluates patients social determinants of health and methods used within the practice settings to improve quality of care. Seeks feedback to assess their individual work and assure ethical standards. Evaluates patients progress toward established goals.
5. Provides preventive, protective, or supportive services to patients and/or families. Completes mandatory reporting for patients who are in or who are threatened by situations detrimental to their well-being.
6. Maintains working knowledge of relevant medical/legal issues that impact on patient care. Coordinates and documents appropriate referrals/linkages and keeps the patient, family, and care team informed of referrals made.
7. Provides patients and family members with counseling regarding coping techniques for illness and care planning. Creates a theoretically grounded therapeutic framework for effective problem solving with patient and family.
8. Receives clinical feedback of assessments, planning, interventions, and overall plan of care.
9. Conducts individual and/or group education sessions to assist patients/families in addressing and managing healthcare conditions.
10. Advocates for patients and their practice area, to explore strategies that reduce resource consumption and provide efficient care.
11. Recognizes and identifies systematic challenges impacting individual patients and the impact to their health, well-being, and access to care.
12. Documents all work in a timely manner pertaining to the care setting or required by regulatory standards. Only discloses information necessarily with an ROI. Notifies patients of their informed consent for treatment, as applicable. Maintains privacy and security of all confidential and protected health information.
13. Completes all specific job tasks within their assigned department as outlined by supervisor.

Qualifications

Education, Experience and Qualifications

1. Masters degree in Social Work accredited by Council on Social Work Education (CSWE).

2. LMSW (Licensed Master Social Worker) licensure from the Maryland Board of Social Work Examiners.

3. Minimum one (1) year of related experience is required.

Knowledge, Skills and Abilities

1. Demonstrate skill in a) general social work and/or case management practice areas; b) completing social work functions under supervision, including biopsychosocial assessment, resource coordination, case management, psychoeducation, referral, information gathering, therapy, counseling, mental health diagnosis, consultation, advocacy; c) effective critical thinking d) communications both written and oral; and e) age appropriate interpersonal interactions (patients may range from newborn to geriatric adult).

2. Ability to a) communicate and collaborate effectively with both internal and external stakeholders (i.e. colleagues, medical staff, liaisons, patient, family); b) assess, adapt, and calmly respond to changing and/or crisis environment; c) make decisions consistent with current policies, procedures, and ethical standards while operating under supervision; d) prioritize work assignments and manage time effectively to complete duties; and (e) understand and follow written and verbal instruction.

3. Adhere to the professional principles and standards of practice consistent with underlying core values of the profession, as outlined by the NASW Code of Ethics.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range:$31.78 - $44.50

Other Compensation (if applicable):

Review the 2025-2026 UMMS Benefits Guide

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