Quick Job Search
Keywords:
Company Name:
Job Type:
Location:
Job Seeker Tools
Latest Jobs
Job Seeker Tools
Your Saved Jobs
Build Your Professional Profile
Similar Jobs
PetSmart
Retail Customer Service Supervisor in Raleigh, NC
Bank of America
Advisor Development Program - Winston Salem Financial Solutions Advisor Trainee: Financial Center - Winston Salem, NC in Winston Salem, NC
Bank of America
Relationship Banker - Northlite Financial Center in Kannapolis, NC
WALGREENS
Customer Service Associate - Temporary in Raleigh, NC
WALGREENS
Pharmacy Customer Service Associate in Kinston, NC
PetSmart
Retail Sales Associate Part Time in Charlotte, NC
BJ's Wholesale Club
Deli Clerk Part Time in Raleigh, NC
Featured Employers
Card Payments Ops Financial senior specialist
Company: Truist Financial
Location: Wilson, NC
Employment Type: Full Time
Date Posted: 05/21/2026
Job Categories: Banking, Finance/Economics, Information Technology
Job Description
Card Payments Ops Financial senior specialist

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Perform all tasks required to ensure accurate, timely and efficient operational service and processing of new client financial request, adjustments, and research/resolution requests for all payment inquiries received in Card Payments Operations, while providing outstanding client service to both internal and external clients while minimizing the operational risk for the bank.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Subject matter expert (SME) on essential duties and responsibilities of Financial Specialist I and II

2. Responsible for escalation of production issue for quick resolution, supporting continuous development of

systems owned by unit.

3. Departmental small project lead. Work in tandem with Sr. Financial Analyst to ensure each aspect of

Financial Operations is covered

4. Recommends and documents improvements and works with others to implement

5. Knows and applies the concepts and practices of the business, including linkages with internal and external

partners

6. May serve as manager, trainer, or coordinator for work of junior staff members

7. Organizes and performs complex analyses

8. Research and process Tier 3 task & escalations

9. Procedure & Control oversight

10. Serves as a liaison with internal and external partners

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's Degree or combination of training/experience

2. 7+ years of experience in a Financial Specialist II or Business Analyst III role or equivalent experience in

Finance/Accounting.

3. 10+ years of experience in Payments services industry

4. Possess strong written and verbal communication skills, including the ability to communicate professionally

with team members and related departments

5. Demonstrated ability to read, comprehend and follow instructions

6. Demonstrated ability to work in an area governed by production standards, heavy workloads and critical

deadlines

7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

8. Able and willing to work overtime during peak times

9. Demonstrate leadership skills

Preferred Qualifications:

1 Bachelors/Master's Degree

2. 10+ years or more of financial serving experience

3. Knowledge of all bankcard products and services, online banking, debit card/prepaid products, digital

electronic Payment products services and products

4. General understanding of the other areas within banking operations

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truists generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

Contact Information
Contact Name:
Company Name: Truist Financial
Phone Number:
Contact Email:
Website: https://careers.truist.com/us/en/jo...
Company Description:

Please visit our employer showcase!
Apply Now | Forward Job to a Friend | More Jobs From This Employer
Featured Members