INSTRUCTIONAL TECH SUPPORT SPECIALIST II, BUMC Educational Media Center

Quick Job Search
Keywords:
Company Name:
Job Type:
Location:

Job Seeker Tools

•	Latest Jobs
•	Job Seeker Tools
•	Your Saved Jobs
•	Build Your Professional Profile

Members Get Hired!

HBCU CONNECT Member Senita Gill Hired by Intel at a Recent Hiring Event Hosted by HBCU CONNECT.

Similar Jobs

Boston University
ADMINISTRATIVE ASSISTANT, Clinical Affairs - Administration in Boston, MA

Springfield Public Schools
SY25-26 SEZP Speech Language Pathologist in Springfield, MA

Bank of America
Senior Banker - 880 Main Street Financial Center in Waltham, MA

Cytiva
OTR Fulfillment Leader in Marlborough, MA

Empower
Summer 2025 Intern – Business Data Analyst in Boston - Federal St, MA

Boston University
Heart Failure Nurse Practitioner, Chobanian & Avedisian School of Medicine, Cardiovascular Medicine in Boston, MA

Ultimate Staffing Services
Scheduler Medical Admin Every other weekend shift (JN -012025-385722) in Norwell, MA

Featured Employers

INSTRUCTIONAL TECH SUPPORT SPECIALIST II, BUMC Educational Media Center

Company: Boston University
Location: Boston, MA
Employment Type: Full Time
Date Posted: 05/21/2026
Job Categories: Education, Collegiate Faculty, Staff, Administration

Job Description

INSTRUCTIONAL TECH SUPPORT SPECIALIST II, BUMC Educational Media Center

INSTRUCTIONAL TECH SUPPORT SPECIALIST II, BUMC Educational Media Center

Job Description
INSTRUCTIONAL TECH SUPPORT SPECIALIST II, BUMC Educational Media Center

Category
Boston University Medical Campus --> Professional
Job Location
Boston, MA, United States
Tracking Code
26500375540520
Posted Date
5/20/2026
Salary Grade
Grade 47
Expected Hiring Range Minimum
$62,525.00
Expected Hiring Range Maximum
$81,175.00

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type
Full-Time/Regular

Boston University Medical Campus IT - Educational Media seeks an audio/visual and instructional technology professional to join its excellent team. This position will operate, maintain, problem-solve and provide tech support for classroom technology systems and services. Serve on multiple project teams in a variety of roles such as Project Coordinator, Project Lead, Technical Lead or Client Lead, for events in need of long-term planning and longitudinal projects. They will focus is on consistently providing outstanding support for our diverse client community of faculty and staff, and students. At times this position may entail being on call and supporting a few weekend events a year as well as flexibility to swap hours with colleagues for coverage at times.

Provide in-person and remote service and support for live classroom and event presentation as well as webinar/web-meeting/streaming formats
Deliver training and consultation for clients as they continuously adopt new technology tools for live and remote presentations.
Reach out widely to clients across Boston University Schools of: Medicine, Public Health, and Dental Medicine.
Identify emerging technology that may improve instructional and learning experiences, share with management to settle on which products to explore/demo further, and work with the rest of the team on testing and verification of solutions. The BUMC IT - Educational Media department falls under Boston University's Information Services and Technology group and collaborates with colleagues on the Charles River Campus in several centralized departments. Join us in supporting our university community in using technology efficiently and effectively! If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at 617-353-6474.

Required Skills

Technical Expertise:

2 years of experience in a related technology environment, preferably in Higher Education.
Bachelor's Degree in related discipline is preferred but not.
Solid experience with classroom/event AV support and troubleshooting.
Able to create documents and reports using MS Office.
Familiarity with Service/Incident ticketing system, space scheduling databases, digital signage platforms, lecture capture systems a plus.
Must be able to lift moderately heavy equipment (up to 50 pounds).

Soft Skills:

Must follow procedures and keep accurate records of incidents and requests while working in the field.
Strong writing and organizational skills required.
Demonstrate patience when problem-solving complex technical issues in person and on the phone, with diverse customers.
Learn and support new technology quickly.
Must possess excellent interpersonal communication skills.
Strong customer service skills absolutely necessary.
Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment.
Interact with all levels of an organization in a professional, diplomatic, and tactful manner.
Work well with external vendors.
Work productively in cross-functional teams and/or resourcefully and independently as an individual.
Must possess the ability to work autonomously and maintain control in rapidly changing situations.
A high level of independent decision making is required.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Required Skills

Job Location: Boston, MA
Position Type: Full-Time/Regular
Salary Grade: $62,525.00-$81,175.00

To apply, visit https://jobs.silkroad.com/BU/External/jobs/316762

Contact Information

Contact Name:
Company Name: Boston University
Phone Number:
Fax Number:
Contact Email:
Website: https://apptrkr.com/7177243...

Apply Now | Forward Job to a Friend | More Jobs From This Employer

Featured Jobs & Internships

Front Range Community College
Faculty, Dental Hygiene in Fort Collins, CO

Front Range Community College
Associate Director, Employee Relations in Longmont, CO

Natividad Medical Center
Hospital Maintenance Mechanic in Salinas, CA

Natividad Medical Center
Clinical Nurse Specialist (NICU/Peds) in Salinas, CA

Acoustical Sheetmetal Company
Field Service Operations Manager in Virginia Beach, VA

The Lego Group
Sr Electrical Design & Compliance Manager � Automated Machinery (Temp 2 years) in Richmond, VA

Radnor Township School District
Elementary School Assistant Principal in Radnor, PA

Radnor Township School District
Long Term Elementary Substitute School Counselor in Radnor, PA

Radnor Township School District
Long Term Substitute Spanish (0.6) and Gifted Teacher (0.4) High School in Radnor, PA

California Community Colleges Chancellor's Office
Information Technology Associate in Sacramento, CA

Front Range Community College
Associate Vice President, Information Technology Services in Wesminster, CO

W.W. Norton & Company
College Publishing Sales Representative, Oklahoma/Arkansas in Tulsa, OK

Natividad Medical Center
Staff Nurse II - Labor & Dleivery Nights in Salinas, CA

U.S. Customs & Border Protection
DHS Career Expo Comes to Jacksonville, FL June 16 � 17: Hiring for Hundreds of Mission-Critical Positions in Jacksonville, FL

Brooklyn Bridge Park
People & Culture Business Partner in New York, NY

Subscribe!

HBCU CONNECT

Featured Members