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Human Performance Operations Manager
Company: General Dynamics IT
Location: Virginia Beach, VA
Employment Type: Full Time
Date Posted: 08/07/2026
Job Categories: Engineering, Information Technology
Job Description
Human Performance Operations Manager
Discover a career that is challenging, impactful, andmission critical. Join our team as an Operations Managerand make an impact onmilitary health.While you help us advance the mission, well help you build your skills and advance your career. The Operations Manager will provide day-to-day contractor coordination and operational oversight at assigned Preservation of the Force and Family (POTFF) sites in support of the U.S. Special Operations Commands (USSOCOM) POTFF Program. This role ensures staffing continuity, accurate data visibility, and seamless integration of contractor personnel supporting Human Performance, Psychological Performance, Cognitive Performance, and Social/Family domains across Component Commands and Theater Special Operations Commands. HOW AN OPERATIONS MANAGER WILL MAKE AN IMPACT:Provide day-to-day contractor coordination at assigned sites; track roster status, absences, and workload handoffs against continuity standards.Support the PMO to manage the cost, schedule, and performance of the contractLeads teams to define programs staffing plans and executes all resource management requirementsManages the initial screening/evaluation of candidates professional experience, education, and applicable certifications to ensure compliance with GDITs and the contracts labor category requirementsCoordinate interviews of candidate personnel with hiring managersPlan, analyze, and determine hiring needs based on attrition, surge, and emerging customer requirementsServe as first-line monitor for vacancies and absences exceeding 15 consecutive workdays and escalate within the 24-hour window. Feed Component staffing, credentialing, and vacancy data into the Program Management Tool (PMT) for near-real-time Government visibility. Support the interview process for their respective components. Maintain accurate PMT/roster entries for their site so credentialing status, clearances, and labor hours stay current. Support onboarding logistics and local Government integration for incoming personnel. Coordinate with Component leads, Government site representatives, and higher-level program management to maintain mission continuity and compliance with contract requirements. Identify and mitigate operational risks related to staffing gaps, credentialing delays, or administrative bottlenecks. Ensure adherence to all applicable Statement of Work (SOW) requirements, security protocols, and reporting standards. WHAT YOULL NEED TO SUCCEED: EDUCATION: Bachelors Degree7 or more years experience in operations, program management, or military support roles considered. Prior experience supporting DoW/USSOCOM or similar large-scale human performance / embedded support contracts strongly preferred. Demonstrated ability to manage rosters, track personnel status, and maintain accurate data systems under tight timelines. Strong organizational, communication, and escalation skills; ability to operate effectively in a dynamic, multi-site environment. Familiarity with credentialing, security clearance processes, and labor-hour tracking. PREFERRED QUALIFICATIONS:Experience with POTFF, H2F, or comparable SOF human performance programs. Prior military or contractor support experience with USSOCOM Components (USASOC, MARSOC, AFSOC, NSW, JSOC, TSOCs). Proficiency with personnel management tools, staffing databases, and real-time reporting systems. CLEARANCE: Secret or Top-Secret Clearance, or the ability to obtain clearance. LOCATION: Various OCONUS & CONUS SITES This is a contingent posting, expected to start in 2027. GDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays #MilitaryHealthGDITJobs
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