Essential Duties and Responsibilities:
- Supervise a designated team of unit staff
- Responsible for the training and development of unit staff
- Monitor the activities, schedules, productivity and work product results of the assigned unit
- Review clinical documentation including pending denials for each assigned staff member in real-time
- Collect QA information from assigned staff
- Disseminate policy, protocol change, and ensure implementation
- Lead regular team meetings and act as the point-person for assigned staff
- Conduct scheduled and random post-assessment home visits to ensure customer satisfaction
- Promote project image and goals through public speaking engagements and local professional presentations
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position
- Responsible for managing all aspects of contract expectations which include: financial review, client management and effective delivery of service level expectations.
- Perform other duties as may be assigned by Management