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Loreal Washington
Sr, Process Improvement Analyst, Optum
Location: Clinton, MD United States
Joined: Jul 14th, 2014

About (request update)

Education (request update)

Lincoln University -Pennsylvania class of 2017

Undergrad Major: Health Administration

High School: Surrattsville High School in Clinton, MD class of 2013

Activities & Accomplishments:

Varsity Basketball Team Captain, Varsity Volleyball, Honor Roll, Detroit Missioon Trip

Experience

I currently work with Optum as Sr, Process Improvement Analyst
I have years of experience working in the Healthcare, Other industry.

Sr. Process Improvement Analyst | Optum Services, Inc
From July 2022 to Current • 4 year(s)
Partner with 18+ cross-functional teams to identify inefficiencies, map workflows, and implement process improvement strategies. Lead stakeholder discovery sessions and conduct root cause analyses to drive data-informed optimization initiatives.

Special Project Manager/ Clinical Coordinator | QCI Behavioral Health
From February 2020 to June 2022 • 2 year(s)
Managed medical records for 60+ clinical staff across two locations and audited 800+ patient discharges. Collaborated with executive leaders to develop policies and implemented patient satisfaction surveys.

Clinic Coordinator | Doctor's Community Hospital - Wound Care Center
From May 2019 to February 2020 • 1 year(s)
Directed front-office operations for 4 physicians and 4 nurses, managing scheduling and insurance verifications for 70+ patients daily. Coordinated communication between patients, providers, and insurers while managing pre-authorizations.

Patient Service Specialists | ATI Physical Therapy
From May 2017 to May 2019 • 2 year(s)
Handled administrative operations for 4 therapists, processed insurance verifications, and supported over 150+ patient cases. Trained 3 rehab technicians in EMR systems and developed medical authorizations.

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Guestbook Comments

	God bless you and I hope that you are having a great day. I was listening to this musical tribute to Maya Angelou. It was very touching and I thought that I would share it with you. This is the link. Share it with a friend. http://www.youtube.com/watch?v=6KbhUa9YwaY Also, if you get a chance visit my profile and view some information about my daughter that might interest you. Tagged by Ralph White on 07/15/2014

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