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Q&A With Kelvin Relford

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Kelvin Relford
Receiving Manager , Cavender’s Boot City
Location: Lexington , KY United States
Joined: Jun 17th, 2025
About   (request update)
Education   (request update)
Kentucky State University class of 2023
Undergrad Major: Political Science
Experience
I currently work with Cavender’s Boot City as Receiving Manager
I have 2 years of experience working in the Retail/Wholesale industry.
Receiving Manager | Cavender's Boot City
From July 2025 to Current • 1 year(s)
 • Ensured product availability and inventory accuracy at the company's new flagship location in the northern region, consistently meeting operational goals. • Supervised and coached a team of 3–4 employees daily, maintaining exceptional quality standards and performance accountability. • Managed relationships with 75+ vendors, quickly resolving order discrepancies to support smooth supply chain operations. • Entered and maintained inventory data in Power BI with high accuracy to support real-time stock visibility and reporting. • Coordinated the store leading district in sales, which led the store to go from a C volume store to an A volume store because of the revenue generated by the store.
Taxpayer Service Specialist | Kentucky Department of Revenue
From March 2024 to March 2025 • 1 year(s)
 • Advised citizens on state tax obligations, ensuring compliance with regulations. • Supported the rollout of DORIS, a Microsoft Azure-based tax system; identified and documented 5+ critical bugs, improving system reliability for 100+ agents. • Delivered user training for staff transitioning to cloud-based platforms, enhancing digital readiness. • Ensured accuracy and confidentiality in taxpayer communications and database records.
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