Featured Member: Mohammed Siddiqui on HBCU CONNECT!

Q&A With Mohammed Siddiqui

Mohammed Siddiqui
PC Sales Representative, 2020 Companies
Location: Baltimore, MD United States
Joined: Jun 23rd, 2025

About (request update)

Education (request update)

Morgan State University class of 2025

Undergrad Major: Computer and Information Science

Experience

I currently work with 2020 Companies as PC Sales Representative
I have years of experience working in the Information Technology industry.

HP PC Sales Representative | 2020 Companies
From April 2025 to Current • 1 year(s)
Promoted HP's premium PCs and peripherals through strategic demos, achieving 127% of monthly sales goals. Trained 10+ Best Buy employees on HP innovations and sales techniques.

Consultation Agent | Best Buy Inc
From June 2024 to April 2025 • 1 year(s)
Resolved 20+ technical issues per shift across laptops, tablets, and smartphones, improving first-time resolution rate by 25%. Consistently exceeded monthly Best Buy Total membership goals by 10-15%.

Help Desk Support Technician | Cognosante LLC
From August 2022 to September 2023 • 1 year(s)
Provided end-user support for The Centers for Medicare and Medicaid Services, troubleshooting Windows OS and Microsoft Office Suite. Maintained and documented all service requests using ServiceNow.

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