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Q&A With crystal leonard

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crystal leonard
Medical Assistant, Kaiser Permanente
Location: Germantown, MD United States
Joined: Oct 12th, 2007
About   (request update)
Education   (request update)
- College Not Listed - class of 2028
Undergrad Major: Nursing
Experience
I currently work with Kaiser Permanente as Medical Assistant
I have years of experience working in the Healthcare, Other industry.
Medical Assistant | Kaiser Permanente
From August 2025 to Current • 1 year(s)
 Perform patient screening, clinical procedures, and virtual visit setup while managing inventory and administering medications.
Medical Assistant/Front Desk Clinical Support | Mid Atlantic Gynecologic Oncology and Pelvic Surgery Associates
From June 2025 to August 2025 • 0 year(s)
 Verified patient information, performed preliminary tests, collected specimens, and assisted with equipment sterilization.
CPC Processor I | Datavant
From July 2024 to June 2025 • 1 year(s)
 Provided administrative support for health record operations, managing patient requests and ensuring HIPAA compliance.
Patient Access Registrar II | Adventist HealthCare
From February 2024 to April 2024 • 0 year(s)
 Scheduled appointments, processed insurance verifications, and maintained operational efficiency in hospital setting.
Customer Service Representative | Social Security Administration
From June 2023 to October 2023 • 0 year(s)
 Delivered client support including record updates and eligibility assessments while maintaining compliance protocols.
Medical Support Assistant | BGConsulting, National Institutes of Health (NIH)
From September 2022 to March 2023 • 1 year(s)
 Coordinated calendars, managed patient registration, and conducted safety audits while maintaining confidentiality.
Medical Support Assistant | Department of Veterans Affairs
From January 2022 to January 2023 • 1 year(s)
 Scheduled patient appointments, managed pre-registration, and coordinated patient travel arrangements.
Medical Support Assistant | Department of Defense
From April 2019 to November 2019 • 0 year(s)
 Supported executive correspondence, scheduled appointments, and analyzed data for healthcare service improvements.
Medical Support Assistant | Department of Veterans Affairs
From April 2017 to April 2019 • 2 year(s)
 Conducted patient interviews, managed scheduling in VistA, and maintained compliance with federal guidelines.
Medical Records Technician | Department of Health & Human Services, Joint Pathology Center
From November 2016 to February 2017 • 1 year(s)
 Managed specimen labeling and documentation while maintaining medical record systems and following safety protocols.
Administrative Assistant | Uniformed Services University of the Health Sciences (DOD)
From July 2016 to September 2016 • 0 year(s)
 Supported file management, processed correspondence, and maintained filing systems for departmental use.
Patient Care Representative | Virginia Hospital Center
From October 2015 to August 2016 • 1 year(s)
 Managed appointment scheduling, insurance verification, and provided front-desk support in clinical environment.
Clinical Operations Representative II | Children's National Health System
From December 2014 to October 2015 • 1 year(s)
 Scheduled appointments, obtained insurance authorizations, and acted as liaison between patients and providers.
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