Quick Job Search
Keywords:
Company Name:
Job Type:
Location:
Job Seeker Tools
• Latest Jobs
• Job Seeker Tools
• Your Saved Jobs
• Build Your Professional Profile
Members Get Hired!
HBCU CONNECT Member Senita Gill Hired by Intel at a Recent Hiring Event Hosted by HBCU CONNECT.
Similar Jobs
Truist Financial
Relationship Banker- Crestview Hills in Crestview Hills, KY
GE Appliances
Senior Service ERP Project Analyst in Louisville, KY
GE Appliances
Manager, Manufacturing Operations - 2nd Shift in Louisville, KY
Archer Daniels Midland
Quality Control Lead - Erlanger, KY in Erlanger, KY
GE Appliances
Commercial Year-Round Co-Op (May 2026 Start) in Louisville, KY
Beckman Coulter Diagnostics
Manufacturing Technician in Nicholasville, KY
PetSmart
Retail Sales Associate Part Time in Elizabethtown, KY
Featured Employers
Retail Services Experience Supervisor
Company: Best Buy
Location: Louisville, KY
Employment Type: Full Time
Date Posted: 02/02/2026
Job Categories: Customer Service and Call Center, Military, Other / General, Retail/Wholesale, Executive Management
Job Description
Retail Services Experience Supervisor
As the Retail Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for computer and cellphone repair and car electronics installations at the Best Buy store. In partnership with your General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences.

What you'll do
  • Optimize schedules to ensure stores are staffed efficiently and employees are prepared to deliver great customer experiences
  • Provide work direction, ongoing training, career development and performance management to your employees
  • Manage and achieve key metrics and results, including customer satisfaction, turn time, productivity and revenue, and identify opportunities to improve performance
  • Perform in-store leadership duties as needed, including opening, closing, cash management and manager-on-duty tasks
Basic qualifications
  • 1 year of experience as a supervisor or manager in business, military or related fields
  • 1 year of experience in services, customer service or related field
Preferred qualifications
  • 1 year of retail experience
  • Previous profit and loss (P&L) ownership, including forecasting for expense/labor management
  • Experience driving key business performance indicators, such as revenue and operating income
  • Experience analyzing business results
  • Inventory control, technology repair and/or distribution experience
What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm

Best Buy is an equal opportunity employer.
Contact Information
Apply Now | Forward Job to a Friend | More Jobs From This Employer
Featured Jobs & Internships

State of Connecticut, Executive Branch
Now Hiring: Correctional Substance Abuse Counselor Trainee - 260130-8441CO-001 - Apply by 2/25/26! in Enfield, CT

State of Connecticut Office of Health Strategy
Grants And Contracts Specialist in Hartford, CT

State of Connecticut - Dept. of Mental Health & Addiction Services
Nurse (Multiple Positions) - Apply by 3/9/26! in Bridgeport, CT, CT

State of Connecticut, Executive Branch
Occupational Therapist - Apply by 2/24/2026 in Hartford, CT

LEGO Group
Production Line Machine operator night shift - 6pm-6am in Richmond, Virginia, VA

LEGO Group
Production Line Machine Operator Day shift - 6am-6pm in Richmond, Virginia, VA

Contemporary American Theater Festival
Director of Marketing & Communications in Shepherdstown, WV

State of Connecticut
Transportation Engineer 3 (Construction Engineering) (40 Hour) in Rocky Hill, CT

Front Range Community College
Faculty, Emergency Medical Services (EMS) in Longmont, CO

National Cathedral School
Lower School Art in Washington, DC

National Cathedral School
Head of Communications in Washington, DC

State of Connecticut, Executive Branch
Consumer Protection Gaming Investigator in Hartford, CT, CT

State of Connecticut, Executive Branch
Platform Automation Engineeer in Hartford, CT, CT

State of Connecticut, Executive Branch
Environmental Trainee (35 Hour) Target Class: Environmental Analyst 1 in Hartford, CT

State of Connecticut Department of Mental Health and Addiction Services
Clinical Social Worker (40 Hour) in New Haven, CT
Subscribe!
HBCU CONNECT
Follow Us!