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SR. Merchandising Business Systems AND Process Manager
Company: BJ's Wholesale Club
Location: Marlborough, MA
Employment Type: Full Time
Date Posted: 02/06/2026
Job Categories: Retail/Wholesale
Job Description
SR. Merchandising Business Systems AND Process Manager
<p><b>A World-Class Team</b></p><p></p><p>BJs Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.</p><p></p><p> Were a team built on purpose and opportunity. Join us and be part of something meaningful.</p><p></p><p><b> Why Youll Love Working at BJs</b></p><p>At BJs Wholesale Club, our team members are at the heart of everything we do. Thats why we offer a comprehensive benefits package designed to support your health, well-being and future both on and off the job. When you grow, we grow.</p><p></p><p><b> Heres just some of what you can look forward to:</b></p><ul><li><b>Weekly Pay: </b>Get paid every weekso that you can manage your money on your terms.</li><li><b> Free BJs Memberships: </b>Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*</li><li><b>Generous Paid Time Off: </b>Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*</li><li><b>Flexible and Affordable Health Benefits: </b>Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*</li><li><b>401(k) Retirement Savings Plan: </b>Build your financial future with a company match (available to team members 18 and older).*</li><li><b>Employee Stock Purchase Plan:</b> Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJs common stock at a 15% discount.*</li></ul><p></p><p>*Eligibility requirements vary by position.</p><p><b> Position Summary:</b></p><p>The Sr. Manager, Merchandising Business Systems and Process plays a critical role in driving BJs merchandising success by modernizing how the Merchandising organization plans, executes, and governs its work through scalable processes and enabling technology. This role is a key change agent, focused on addressing current gaps in process design, documentation, and system support, and translating business needs into sustainable solutions that improve speed, accuracy, and decision-making across Merchandising.</p><p></p><p> This role is responsible for leading the identification, design, and implementation of improved merchandising processes and systems in close partnership with merchants, cross-functional stakeholders, and technology teams. Reporting to the Sr. Director, Merch Program Management, Platforms & Analytics, the Sr. Manager will help move the organization from heavily manual, Excel-based, and antiquated solutions toward standardized, automated, and well-governed capabilities that enable growth and executional excellence.</p><p></p><p><b> Key Responsibilities:</b></p><ul><li>Advance merchandising capabilities through technology and process innovation, with a focus on improving effectiveness, efficiency, and scalability</li><li>Partner closely with merchants and cross-functional teams (e. g., Supply Chain, IT, Finance, Pricing, Continuous Improvement) to understand business needs and translate them into clear system and process requirements</li><li>Lead efforts to redesign poorly conceived or undocumented processes, including but not limited to promotional planning, item setup, and master data management</li><li>Collaborate with the Continuous Improvement team to develop streamlined, efficient, and standardized end-to-end processes</li><li>Work closely with IT and Product Management to evaluate, develop or procure, implement, and enable systems that support modern merchandising workflows</li><li>Serve as a key business owner and subject matter expert for merchandising systems and processes, ensuring solutions align to business strategy and operational realities</li><li>Support the centralization and optimization of repeatable and automatable process steps, enabling consistent execution and reducing manual effort</li><li>Develop clear process documentation, governance models, and success metrics to ensure long-term adoption and continuous improvement</li><li>Influence change without direct authority, driving alignment and adoption across a diverse set of stakeholders</li></ul><p></p><p><b>Qualifications:</b></p><ul><li>Bachelors degree in Business, Merchandising, or a related fieldrequired</li><li>8+ years of experience in merchandising operations, workflow management systems or process excellence</li><li>Proven ability to manage complex, cross-functional planning processes</li><li>Strong communication, organization, and stakeholder management skills</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span>This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p> In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJs Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $128,500.00 - $164,000.00
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