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Retail Sales Specialist - Microsoft
Company: Best Buy
Location: Green Bay, WI
Employment Type: Full Time
Date Posted: 02/09/2026
Job Categories: Customer Service and Call Center, Retail/Wholesale, Sales
Job Description
Retail Sales Specialist - Microsoft
As a Retail Sales Specialist for our Microsoft products, you'll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You'll maintain knowledge of Microsoft products through required trainings, certifications and self-development. In this role, you'll make our customers feel excited, confident and appreciated by providing them with relevant and memorable solutions.

What you'll do
  • Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
  • Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
  • Use available tools to stay current on promotional initiatives and help drive profitable growth
  • Generate future opportunities by discovering customers' current and long-term tech needs
  • Embrace our learning culture to continuously improve existing skills while acquiring new ones
  • Maintain specified department merchandising and organization
Basic qualifications
  • Must be at least 18 years old
  • 1 year of experience in sales, customer service or related field
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
  • Prior experience serving as a specialist in premium, luxury or complex technology solutions
  • 1 year of experience working with consumer electronics products and services
What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Contact Information
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