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Retail Experience Supervisor
Company: Best Buy
Location: Delafield, WI
Employment Type: Full Time
Date Posted: 02/09/2026
Job Categories: Customer Service and Call Center, Retail/Wholesale, Sales, Executive Management
Job Description
Retail Experience Supervisor
As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you'll focus on providing positive employee experiences, skill development and performance management. You'll compare store performance against company goals and lead your team to drive growth or improve results.

What you'll do
  • Maintain positive customer and employee experiences
  • Drive localized customer and employee and share trend with other store leaders
  • Provide positive experiences, skill development and performance management
  • Lead efforts to maximize positive results or course-correct when needed
Basic qualifications
  • One year of leadership experience
  • Previous experience in sales, customer service or related fields
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
  • One year of consumer electronics industry experience
  • Prior experience setting retail sales goals
What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Contact Information
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