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Q&A With ROBERT CHUKWUEMEKA

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ROBERT CHUKWUEMEKA
IT Support Engineer, Shell
Location: Houston, TX United States
Joined: Sep 9th, 2016
About   (request update)
Education   (request update)
UT at Dallas class of 2013
Undergrad Major: Electrical Engineering
Experience
I currently work with Shell as IT Support Engineer
I have years of experience working in the Telecommunications industry.
IT Support Engineer | Motiva
From May 2016 to Current • 10 year(s)
 Supported 1000+ end users on Windows platforms, managed user accounts, resolved network issues, and tracked hardware assets through proprietary ticketing system.
NOC Data Support Specialist | Phonoscope Lightwave
From November 2015 to May 2016 • 1 year(s)
 Supported enterprise firms with network troubleshooting, monitored bandwidth usage with cacti tool, and generated system reports for customers.
Field Engineer | Halliburton Energy Services
From August 2013 to November 2015 • 2 year(s)
 Responsible for data acquisition during hydraulic fracturing procedures, configured proprietary software, and created technical reports and presentations.
Network Operations Technician | Alactel-Lucent
From May 2011 to August 2013 • 2 year(s)
 Resolved network issues for remote customers via phone and remote tools, monitored network nodes for hospitals and power companies using ITSM.
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