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Q&A With Carmen Figueroa

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Carmen Figueroa
Account Follow-Up Representative , Seattle Cancer Care Alliance
Location: Shoreline, WA United States
Joined: Dec 21st, 2017
About   (request update)
Education   (request update)
- College Not Listed - class of 2018
Undergrad Major: Health Information Management
N/A class of 0
Grad Major: Health Information Management
Experience
I currently work with Seattle Cancer Care Alliance as Account Follow-Up Representative
I have years of experience working in the Healthcare, Other industry.
Account Follow-Up Representative | Seattle Cancer Care Alliance
From January 2017 to Current • 9 year(s)
 Review work queues daily to prioritize account follow-up activities and maintain hospital billing systems. Resolve claim denials and ensure accurate claims transmission in compliance with state requirements.
Patient Care Coordinator | Swedish Medical Center
From December 2015 to March 2016 • 1 year(s)
 Advised patients and outside physicians regarding clinical services and coordinated pre-surgical testing appointments. Collaborated with insurance agencies to ensure pre-authorization within insurance guidelines.
Member Services - Patient Advocate | Molina Health Care
From November 2014 to December 2015 • 1 year(s)
 Assisted members and providers regarding healthcare options and resolved insurance administration issues. Processed member correspondences in accordance with HIPAA guidelines using proprietary software QNXT.
Assistant Store Manager | Bartell Drugs
From October 2007 to November 2013 • 6 year(s)
 Maintained high level of customer service and implemented visual merchandising directives. Managed merchandise inventory from door to floor and collaborated with team members on training and development.
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