Featured Member: Andres Saenz on HBCU CONNECT!

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Andres Saenz
Business & Government Customer Operations Coordinator, Verizon Wireless
Location: Findlay, OH United States
Joined: Jun 27th, 2018

About (request update)

Education (request update)

- College Not Listed - class of 2014

Undergrad Major: Computer and Information Science

Experience

I currently work with Verizon Wireless as Business & Government Customer Operations Coordinator
I have years of experience working in the Telecommunications industry.

IT Coordinator, Team Supervisor, IT Technician | Modis - Contracting for Marathon Petroleum Corporation
From February 2017 to Current • 9 year(s)
Responsible for directing and coordinating efforts of Deployment Technicians, Mobility Technicians and Deskside Support Technicians across multiple sites throughout the US. Coordinate with Project Managers, Site Managers and Technicians on project status, planning and scheduling.

IT Support Technician | COOPER TIRE AND RUBBER COMPANY
From June 2016 to February 2017 • 1 year(s)
Responded to service requests via ticketing system and performed skilled analysis of technical issues. Troubleshot Microsoft Windows XP and Windows 7 Professional client computers and managed mobile support software.

IT Technician | CONTINENTAL STRUCTURAL PLASTICS
From May 2015 to October 2015 • 0 year(s)
Supported the IT department in everyday tasks by maintaining office equipment and using ticket system for help-desk support. Helped support expanding network infrastructure by running data drops and setting up Cisco equipment.

IT Generalist | INDEPENDENT CONSULTING
From January 2013 to April 2015 • 2 year(s)
Provided excellent full service IT support to clients by understanding their requirements for infrastructure and products. Assembled workforce of talented workers and made financial estimates for work expenses.

Computer Technician | HIDALGO COUNTY
From May 2007 to August 2009 • 2 year(s)
Coordinated the set-up of data services, as well as phone, computer, and printer installation. Troubleshot information technology-related issues for both hardware and software and maintained computer systems and servers.

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