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Q&A With Gbenga Otunuga

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Gbenga Otunuga
Guest Service Executive, Sun International
Location: Lagos, FL United States
Joined: Jun 8th, 2020
About   (request update)
Education   (request update)
- College Not Listed - class of 2015
Undergrad Major: Agronomy
Experience
I currently work with Sun International as Guest Service Executive
I have years of experience working in the Hospitality/Tourism industry.
Guest Service Executive - Food and Beverage | Federal Palace Hotel and Casino
From August 2018 to Current • 8 year(s)
 Manage guest queries and complaints, support manager in planning activities, identify guest needs and ensure satisfaction, upsell products and services to increase revenue.
Service Supervisor - Food and Beverage | Ikoyi Club 1938
From January 2018 to July 2018 • 0 year(s)
 Oversaw service operations, trained new employees, increased guest loyalty through personnel differentiation, managed crisis situations and maintained positive staff relationships.
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