Frank Shines was born in Silicon Valley near San Francisco, California (USA) and grew up just north of Seattle, Washington. During high school he studied art, music and computers, graduating with honors and athletic scholarship opportunities. To pursue his dream of world travel aviation, he enlisted in the US Air Force where he studied avionics communications and computer systems for work on the Boeing E-3A Airborne Warning & Contol System (AWACS) aircraft. He later received a Presidential Appointment to the US Air Force Academy where he studied management and engineering, competed in gymnastics and learned to fly. While at USAFA, Cadet Shines earned academic, military leadership and athletic honors and awards, to include the Nathaniel Booth MVP of NCAA Men’s Gymnastics, Honor Flight and the General Burshnick SERE Golden Knife Award (military survival program).
Following eleven years of service in the military he traveled to Rio de Janeiro, Brazil where he began writing a book and worked under the tutelage of a Brazilian attorney and economist, Dr. Carlinhos Pinto Alveres, for a year. Upon returning to the USA, Frank worked with Westinghouse Motor Company as a Sales Engineer and Project Manager in Austin, Texas. Mr. Shines has taken on roles of increasing P&L responsibility with Ernst & Young (Consultant), IBM (Principal), Pilgrim Software (Director), Tech Data (Director) and CCS Medical (VP) in Houston, TX, San Francisco, CA and Tampa, FL. He is currently advising several clients and working at the intersection of “Big Data” Analytics, Enterprise Social, Lean Six Sigma 2.0 and Technology-Driven Culture Change.
Frank holds a BS in Management from the US Air Force Academy and an MBA in Marketing Statistics from National University of Sacramento. Certifications include: IBM Certified Principal / Project Manager, Six Sigma Master Black Belt and Champion, Management Engineer, Project Management, Strategic Alignment, Organizational Change Leadership and Avionics-Communications and Computer Systems.
Mr. Shines’ personal and professional vision is “to share knowledge, wealth and happiness with people around the world,” which he achieves by providing free job seekers advice to at-risk youth, the military, college students and seasoned professionals. He also reaches out to the community by mentoring young adults through the Tiger Woods Foundation, the Computer Mentors Group and BDPA.
Lean Six Sigma Black Belt Leader (Director Level)|
RTI Surgical
From June 2019 to Current • 7 year(s)
Co-drafted business strategy and led Kaizen events and Six Sigma projects reducing cycle times and errors by up to 78%. Led AI machine learning project to optimize tissue production decisions and managed team of 36 personnel.
ServiceNow Consultant|
Nelson Frank Tech Academy
From February 2019 to April 2019 • 0 year(s)
Conducted process gap analysis for IT incident management and created automated AI machine learning classification algorithms using Python, ServiceNow, Azure ML and Google Cloud.
OpEx Performance Improvement Consultant|
Oscor Medical Devices
From January 2018 to January 2019 • 1 year(s)
Led Operational Excellence initiatives reporting to COO, trained 280 employees on Lean Six Sigma methods. Achieved 18% improvement in employee satisfaction and 48% reduction in product defects.
Contract Consultant (Lean Six Sigma and Advanced Statistics)|
Company Confidential
From March 2017 to January 2018 • 1 year(s)
Digital transformation consultant for global financial firm applying Agile and RPA methods. Led Advanced Analytics team using SQL Server, PowerBI, Python, and Azure Machine Learning for education institutions.
Director of Continuous Improvement & Analytics|
Express Scripts
From January 2014 to March 2017 • 3 year(s)
Streamlined operations using Lean Six Sigma and automated processes through enterprise systems. Reduced patient shipping errors by 47% and turnaround times by 32%.
Contract Consultant (Lean Six Sigma and Analytics)|
Skill of Success
From April 2011 to January 2014 • 3 year(s)
Co-led data integration of CRM systems and created predictive analytics models for healthcare organization. Led gap analysis workshops and Agile projects for global shipping company.
Director of Business Process Improvement (BPI)|
CCS Medical
From October 2009 to March 2011 • 2 year(s)
Hired by COO to drive cost savings due to bankruptcy, recruited staff of five analysts and trained 400+ employees. Realized nearly $800K in hard dollar savings during Wave I roll-out.
Tim Reid to Deliver Keynote Address on Future of Media
10 am ET During Nov 21, 2022, Mental Health Gala & Workshop USA-Angola Exchange
TAMPA, FL. – TV actor and producer, Tim Reid, will deliver ...more
Posted by FRANK SHINES on November 19th, 2022 • 2,270 Views
Tim Reid to Deliver Keynote Address on Future of Media
10 am ET During Nov 21, 2022, Mental Health Gala & Workshop USA-Angola Exchange
TAMPA, FL. – TV actor and producer, Tim Reid, will deliver ...more
Posted by FRANK SHINES on November 19th, 2022 • 2,325 Views
A documentary, book and opera are in the works by Frank Shines (Captain, USAF) and other Stroud family descendants to tell the untold story of the pioneering Stroud family of Colorado.
K.D. Stroud ...more
Posted by FRANK SHINES on July 26th, 2022 • 5,367 Views
Let in But Left Out: Leadership, Faith & Knowledge in the Age of AI, Coronavirus & Fake News by Frank Shines and Granison Shines.
Filled with provocative insights, military intrigue and personal st ...more
Posted by FRANK SHINES on June 29th, 2020 • 4,656 Views
A very warm welcome to you. It is lovely to
have you among us. May you have a blessed,
constructive and prosperous day. Stay strong.
Tagged by
Ralph White on 05/03/2022
