Featured Member: Ronald Dews on HBCU CONNECT!

Connect with Ronald

• Email Me or Poke Me
• Interview Me
• Send Group Invite
• Add To Favorites
• Block This Member
• Send Friend Request

Uploads

Upload Content | Show More

Connections

more-->

Recent Visitors

more-->

More Members

more-->

Q&A With Ronald Dews

(interview me)

Ronald Dews
GLOBAL BUSINESS CONTINUITY, COMMUNICATIONS, AND DISASTER RECOVERY MANAGER, Kyndryl
Location: Henrico, VA
Joined: Mar 10th, 2010

About (request update)

Education (request update)

Xavier University of Louisiana class of 1998

Undergrad Major: Computer and Information Science

Roberts Wesleyan College class of

Grad Major:

Experience

I currently work with Kyndryl as GLOBAL BUSINESS CONTINUITY, COMMUNICATIONS, AND DISASTER RECOVERY MANAGER
I have 12 years of experience working in the Information Technology industry.

Global Head, Enterprise IT Operations & Security â Healthcare | IBM â Kyndryl
From July 2022 to Current • 4 year(s)
Led enterprise IT operations governance, release management, and incident response for 10,000+ cloud systems supporting 35,000+ associates for a Fortune 50 healthcare insurer. Delivered $2.5M+ in combined risk mitigation and cost avoidance through disciplined governance frameworks.

Enterprise ITSM Operations Leader â Healthcare | IBM â Kyndryl
From January 2024 to November 2025 • 1 year(s)
Enterprise owner for infrastructure release planning and ITSM governance across monthly/quarterly cycles for Fortune 50 healthcare insurers. Generated $1.2M+ in savings and value protection by tightening release processes.

Consulting Lead, Business Continuity â Healthcare Operations | IBM â Kyndryl
From August 2021 to July 2022 • 1 year(s)
Mitigated $2M+ in operational risk for a flagship digital health application by redesigning communication protocols. Led ISO 22301 aligned risk evaluations and disaster-recovery exercises.

Senior Manager, Healthcare Operations Advisor | IBM
From August 2020 to August 2021 • 1 year(s)
Directed enterprise technical communications and knowledge strategy for a 24Ã7 tier-2 monitoring center serving a Fortune 50 healthcare insurer. Realized $300K+ in labor and productivity gains through comprehensive knowledge management program.

Senior Analyst, Healthcare Operations (Consulting) | Anthem
From January 2020 to August 2020 • 0 year(s)
Built a 16 module instructional video library for mission critical systems, reducing live training time by 60% and generating $150K+ in annual training and productivity savings.

Product Development Engineer & Technical Innovation Lead | Xerox
From May 1998 to January 2020 • 22 year(s)
Progressive engineering and product development roles contributing to Xerox's production color portfolio. Team contributed to a product family that generated $5.2B+ in revenue within a $17.2B corporate revenue period.

My Groups

Invite Me To A Group

Guestbook Comments