Featured Member: Kaisha Oliver on HBCU CONNECT!

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Kaisha Oliver
Customer Service Representative, Computers For Youth
Location: Ozone Park, NY United States
Joined: Aug 12th, 2011

About (request update)

Experience

I currently work with Computers For Youth as Customer Service Representative
I have 13 years of experience working in the Customer Service and Call Center industry.

Customer Service Representative | Computers For Youth (CFY)
From January 2010 to Current • 16 year(s)
Prepared classrooms, set up computer equipment, provided customer service to families and schools, and offered technical support and troubleshooting.

Vice President | Gospel Lyres
From January 2009 to January 2010 • 1 year(s)
Planned 13 performances for campus and community, scheduled rehearsals, recruited members and reserved rooms for special events.

Tutor | Columbus Initiative, Linden S.T.E.M. Elementary School
From January 2006 to January 2010 • 4 year(s)
Tutored students in grades K-5 in preparation for Ohio State Exams and provided positive support with lesson plans.

Reporter | The Transcript
From January 2009 to May 2009 • 0 year(s)
Reported stories weekly for student-run college newspaper, conducted research and interviews, and edited stories using AP Stylebook.

Treasurer | Student Union on Black Awareness (SUBA)
From January 2008 to January 2009 • 1 year(s)
Oversaw income and expenditure of funds, prepared annual budgetary requests, and managed budgets totaling $50,000.

Correspondent | The Transcript
From September 2008 to December 2008 • 0 year(s)
Submitted 'Student Life' beat stories weekly for the student-run college newspaper by deadline.

Student Caller | Admissions Office, Calling Center
From January 2007 to January 2008 • 1 year(s)
Marketed the University to prospective students and parents, managed phone operating system data for outreach.

Secretary | Mary Kay Cosmetics, Inc., Visionaries Unit
From January 1998 to January 2007 • 9 year(s)
Prioritized meetings and appointments, processed customer payments, answered phones, and coordinated travel arrangements for annual events.

Tutor | Southern Queens Park Association (SQPA)
From January 2005 to January 2006 • 1 year(s)
Assisted students in grades K-8 after-school with reading, math and homework assignments, helped develop confident learning attitudes.

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