Featured Member: Carlos Thomas on HBCU CONNECT!

Q&A With Carlos Thomas

Carlos Thomas
Account Manger, Convergent Outsourcing, Inc.
Location: Hazlehurst, GA United States
Joined: Jul 21st, 2012

About (request update)

My ability to be a "True Friend"...... i am the type of person who will be there for my friend..

Current Whereabouts:

Love cars, music and meeting new people.

Life & Professional Aspirations:

To leave a positve mark in the world and obtain a profession to aid in growth and advancement of myself and coworkers.

Education (request update)

Savannah State University class of 1992

Undergrad Major: Business Administration

Most Memorable Moment:

Savannah State University Family, Honor Roll & Dean's List, Delta's Ice Breaker, Hill Hall and Peacock Hall.

High School: Jeff Davis High School in Hazlehurst , GA class of 1985

Experience

I currently work with Convergent Outsourcing, Inc. as Account Manger
I have 10 years of experience working in the Customer Service and Call Center industry.

Account Manager | Convergent Outsourcing, Inc
From May 2003 to February 2014 • 11 year(s)
Processed extensions and installment payment plans, determined financial assistance needs and connection/disconnection timeframes.

Accounts Specialist | Voicecom
From January 2001 to September 2002 • 1 year(s)
Established corporate voicemail accounts, managed inside sales of new products, and researched billing issues until resolved.

Shipping and Receiving | United Parcel Service
From January 1995 to January 2001 • 6 year(s)
Sorted packages by city, state and zip codes, loaded packages efficiently, and verified pickup and delivery timeframes.

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