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Q&A With Precious Rolle

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Precious Rolle
Directv Smatv Technician, Alorica
Location: Miami, FL United States
Joined: Sep 17th, 2012
About   (request update)
Education   (request update)
St. Thomas Univ class of 2009
Undergrad Major: Political Science
High School: Miami Northwestern Senior High in Miami, FL class of 2005
 
Experience
I currently work with Alorica as Directv Smatv Technician
I have 5 years of experience working in the Telecommunications industry.
DIRECTV Smatv Technician | Alorica Corporation
From February 2010 to Current • 16 year(s)
 Provides accurate information for DIRECTV commercial accounts, closing 100+ accounts daily while maintaining 100% quality and call resolution.
Lead Representative | Interactive Response Technology
From July 2007 to February 2009 • 2 year(s)
 Trained and assisted customer service representatives, managed teams of 15-50 representatives, and closed 300+ accounts daily for T-Mobile.
Research and Archivist Assistant | St. Thomas University Library
From August 2005 to May 2008 • 3 year(s)
 Researched origins of books in library collection, answered patron inquiries, and maintained cataloguing of antique literary works.
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