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Q&A With Alexander Gladney

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Alexander Gladney
NA, NA
Location: Snellville, GA United States
Joined: Dec 10th, 2012
About   (request update)
Education   (request update)
Keller Graduate School of Management class of 2012
Undergrad Major: Management Information Systems
Experience
I currently work with NA as NA
I have years of experience working in the Computers, Software industry.
Randstad Associate | State Farm
From June 2012 to October 2012 • 0 year(s)
 Worked in call center environment resolving VPN connectivity issues on laptops, documenting tickets, and helping employees connect to network and reset passwords.
Level 1 Support | Encompass Service
From June 2010 to September 2010 • 0 year(s)
 Supported and repaired clients on warranty contracts, replaced defective printers, and troubleshot GPS units and laptops over phone.
Customer Support Analyst | Sage Software
From August 1997 to June 2009 • 12 year(s)
 Established and configured data servers within LANs, supported sales of accounting and payroll modules, and consistently resolved client issues within 15 minutes.
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