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Q&A With Joe Sullivan

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Joe Sullivan
none, none
Location: Hazel Crest, IL United States
Joined: Feb 5th, 2013
About   (request update)
Education   (request update)
Keller Graduate School of Management class of 2013
Undergrad Major: Telecommunications
Experience
I currently work with none as none
I have years of experience working in the Computers, Software industry.
Network Administrator | Men And Woman for recovery
From December 2011 to Current • 15 year(s)
 Designed, built, and managed Active Directory using SMP Tools. Created patch push schemes and administered all Active Directory services.
VOIP Technician | Vonage/Endeavor Phone Company
From June 2007 to Current • 19 year(s)
 Performed VOIP installs and configured Cisco ATA devices for Avaya Switch. Managed hunt groups and responded to contract calls in Chicago area.
Telecommunication/Purchasing Coordinator | Illinois Housing Development Authority
From January 2008 to December 2011 • 3 year(s)
 Administered Nortel Telephone Switch PBX, OTM, Call Pilot, and voice mail systems. Functioned as central purchasing agent and managed audio/video conference calling.
Systems Analyst | Publishers Circulation Fulfillment (PCF)
From January 2005 to June 2007 • 2 year(s)
 Managed systems backup using Veritas 10.0 and administered Active Directory for 200 users. Resolved software/hardware issues and administered Avaya PBX system.
IT Support Technician | RR Donnelley & Sons
From January 1997 to January 2004 • 7 year(s)
 Led Windows rollouts for 35,000 users and managed Novell client upgrades. Administered Avaya Telecom Switch and troubleshot hardware/software issues.
Field Service Engineer | Valcom PCC
From January 1995 to January 1997 • 2 year(s)
 Completed maintenance and repair of site technologies. Supervised major network installations including Novell 3.12 and Windows NT implementations.
Systems Specialist | Ingram Micro INC
From January 1992 to January 1995 • 3 year(s)
 Setup specialized software applications and configured Ethernet network connections. Performed Cisco switch configuration to WAN.
PC Board Level Technician | US Robotics
From January 1992 to January 1995 • 3 year(s)
 Manually inspected AT&T Modems and NIC cards. Replaced and tested components and programmed chips using specialized programs.
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