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Q&A With Sequoia Lee

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Sequoia Lee
Genius Administrator, Apple
Location: Teaneck, NJ United States
Joined: Jul 9th, 2014
About   (request update)
Current Whereabouts:
dance, music,
Education   (request update)
Rutgers Univ class of 2016
Undergrad Major: Management Information Systems
High School: Bergen County Technical High School in Teterboro, NJ class of 2012
 
Activities & Accomplishments:
Marquis Elite Junior Dance Company Terpsichoreans Dance Troupe National Honor Society Englewood Hospital Volunteer Administrative Assistant intern- Yo Boys Frozen Yogurt (Teaneck, NJ)
Experience
I currently work with Apple as Genius Administrator
I have 2 years of experience working in the Retail/Wholesale industry.
Code Tools Administrator | Apple Inc
From June 2021 to Current • 5 year(s)
 Create and manage code campaigns with partners by developing custom landing pages and QR codes. Present project updates and brief Customer Support team on campaign launches.
Genius Admin | Apple Retail
From July 2019 to Current • 7 year(s)
 Oversee and manage repair room processes to meet goal metrics including 93% same unit repair rate. Utilize JIRA system to categorize and research customer devices and repair journeys.
Partner Operations Support | ClassPass
From April 2017 to April 2018 • 1 year(s)
 Researched 100+ studios for potential partnerships and managed integration of partners' class schedules with ClassPass website. Created training guides and trained two new employees.
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Guestbook Comments
Thought For The Day - Remember that making one person smile can change the world. Maybe not the whole world, but their world. Make someone smile today.
Tagged by Ralph White on 07/29/2014  
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