Featured Member: Briana Bennett on HBCU CONNECT!

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Briana Bennett
Technical Support Specialist , Teleperformance USA, Inc
Location: Summerton, SC United States
Joined: Nov 20th, 2015

About (request update)

Education (request update)

Morris College class of 2015

Undergrad Major: Health Information Management

Experience

I currently work with Teleperformance USA, Inc as Technical Support Specialist
I have years of experience working in the Customer Service and Call Center industry.

Technical Support Work At Home Agent | Teleperformance USA
From February 2016 to Current • 10 year(s)
Perform analysis of incidents or problems, assist with maintenance and upkeep of customer equipment and services, prepare and submit required reports.

Health Intern | American Red Cross
From January 2015 to May 2015 • 0 year(s)
Provided emergency communication between active duty military and their families, worked with program staff and volunteers to enhance quality of lives of military members, veterans, and families.

Customer Service Representative | Sykes Enterprises
From January 2013 to August 2014 • 1 year(s)
Ranked in top ten of team for service, surveys and attendance. Greeted customers warmly, determined problems, and utilized computer technology to handle high call volumes.

Office Assistant | Morris College
From May 2013 to June 2013 • 0 year(s)
Assisted professors and secretary in the Division of Education, organized textbooks and lesson plans in preparation for upcoming semester.

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