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Q&A With Michael Smith

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Michael Smith
Members Service Rep, Liberty Savings FCU
Location: Jersey City, NJ United States
Joined: Mar 14th, 2016
About   (request update)
Education   (request update)
Hampton University class of 2014
Undergrad Major: Marketing
Experience
I currently work with Liberty Savings FCU as Members Service Rep
I have years of experience working in the Banking industry.
Credit Union Member Service Representative/ Assistant Operations Manager | Liberty Savings FCU
From April 2017 to Current • 9 year(s)
 Provided exceptional customer service, processed loan applications, cross-sold banking products, and coordinated daily operations while training new employees and maintaining regulatory compliance.
Social Media Coordinator | National Museum of Hip Hop
From March 2019 to December 2021 • 2 year(s)
 Created monthly social media calendars and content, introduced new segments like 'Wu Wednesday' and 'Women in Hip-Hop,' and achieved 30% increase in traffic with growth to 1.7k Instagram and 34k Facebook followers.
Social Media Coordinator/Podcast Personality | THE BREAK
From December 2016 to December 2021 • 5 year(s)
 Launched platform for Black men conversations, managed brand identity and social media, and produced 3-5 podcast episodes weekly while providing insights on viral topics and music recommendations.
Marketing Assistant | Our Elegant Ceremony
From October 2016 to March 2017 • 1 year(s)
 Provided administrative and marketing support, analyzed consumer surveys and transaction data leading to 20% follower growth, and managed email/social media correspondence while drafting newsletters and blog posts.
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Guestbook Comments
A very warm welcome to you. It is lovely to have you among us. May you have a blessed, constructive and prosperous day. Stay strong. If you are interested, you can visit my profile and click on the link to my website and view a free webinar that will show you how to start an online business.
Tagged by Ralph White on 05/08/2023  
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