Featured Member: Benissa Smallwood on HBCU CONNECT!

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Benissa Smallwood
Sr Project Manager, JPMORGAN Chase
Location: Wesley Chapel, FL United States
Joined: Mar 23rd, 2016

About (request update)

Education (request update)

CUNY -The CUNY School of Professional Studies class of 1990

Undergrad Major: Computer and Information Science

Experience

I currently work with JPMORGAN Chase as Sr Project Manager
I have years of experience working in the Financial Services industry.

Vice President â CAO Site Services Manager | JPMorgan Chase
From January 2020 to Current • 6 year(s)
Ensure best-in-class employee experience and serve as escalation point for site services in commercial office buildings. Provide oversight for Florida Market impacting 21 properties encompassing 10k employees and 11k seats.

Vice President â CCB Site Strategy South Region Market Program Manager | JPMorgan Chase
From January 2013 to January 2020 • 7 year(s)
Managed Site Strategy Real Estate Projects supporting growth, migrations and site exits across Florida, Georgia, and Louisiana markets. Oversaw and partnered with real estate, technology, recruiting and training functions.

Vice President - Chase Auto Finance/Student Lending Program Management Office (PMO) â Program Manager | JPMorgan Chase
From January 2007 to January 2013 • 6 year(s)
Managed team of AVP and VP level Project Managers and PMO operations. Took ownership of business process improvement, Real Estate and Technology projects through all phases of project life cycle.

Assistant Vice President - Chase Home Mortgage (eLearning Relationship Project Manager) | JPMorgan Chase
From January 2004 to January 2007 • 3 year(s)
Acted as IT liaison for Training and Technology for system testing, integration, and implementation. Coordinated installation and maintenance of mainframe Processing and Closing System Training Database.

Mortgage Officer â (Systems Trainer) | JPMorgan Chase
From January 2002 to January 2004 • 2 year(s)
Converted system curriculum content from instructor-led to web-based delivery formats. Developed comprehensive business training plans and conducted operating system interface training to over 15k Mortgage staff.

Senior Network Systems Specialist | JPMorgan Chase
From January 1998 to January 2002 • 4 year(s)
Provided day to day desktop and network support for approximately 2000 users nationwide. Served as liaison between software developers and end-users to identify and resolve system issues.

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