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Q&A With Terri Smith

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Terri Smith
Customer Service Representative, Xerox
Location: Magnolia, MS United States
Joined: Jun 23rd, 2016
About   (request update)
Education   (request update)
Jackson State University class of 2013
Undergrad Major: Public Administration
Experience
I currently work with Xerox as Customer Service Representative
I have years of experience working in the Insurance industry.
Customer Service Representative | Xerox/Humana Project
From June 2016 to Current • 10 year(s)
 Provide benefits information to members for Medicare advantage plans and authorize pharmacy claims overrides.
Benefits Specialist | Mississippi Department of Finance & Administration
From June 2013 to September 2015 • 2 year(s)
 Managed state enrollment system for continuing Plan benefits and processed state retiree applications for continued health and life insurance coverage.
Healthcare Economics Researcher | Mississippi State University Extension
From January 2013 to December 2013 • 0 year(s)
 Provided statistical analysis, interpretation of data, and constructed reports while providing technical advice on quantitative research methods.
Health Program Specialist | Mississippi State Department of Health
From December 2009 to June 2013 • 4 year(s)
 Taught nutrition classes and organized health fairs.
Chemical Analyst | Turner Industries/ BASF Chemicals & Formosa
From December 2007 to December 2009 • 2 year(s)
 Accurately reported data for quality control of amine & diol chemical products and maintained various chromatographs in an ISO 9000 Lab.
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