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Q&A With Felicia Lewis

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Felicia Lewis
Sr. Release Manager, Technology Ventures @ Fannie Mae
Location: Richmond, VA United States
Joined: Nov 20th, 2016
About   (request update)
Education   (request update)
Virginia Commonwealth Univ class of 1996
Undergrad Major: Computer and Information Science
Campus Organization:
Alpha Kappa Alpha
High School: Patrick Henry High School in Ashland, VA class of 1991
 
Experience
I currently work with Technology Ventures @ Fannie Mae as Sr. Release Manager
I have 20 years of experience working in the Financial Services industry.
SR RELEASE MANAGER | Technology Ventures @ Fannie Mae
From December 2015 to Current • 11 year(s)
 Provide release management support and ensure SDLC compliant implementation of approved projects. Partner with Change Management and manage overall implementation plans.
PC REFRESH ENGINEER | SLAIT Consulting @ Northrop Grumman
From November 2015 to December 2015 • 0 year(s)
 Imaged PC's using Altiris.
TECHNICAL SUPPORT SPECIALIST | Rose International @ Wells Fargo
From April 2015 to October 2015 • 0 year(s)
 Provided technical support with exceptional customer service, troubleshooting Windows 7/XP and Microsoft Office issues.
WINDOWS 7 MIGRATION SPECIALIST | Apollo Professional Solutions @ SunTrust
From October 2014 to January 2015 • 1 year(s)
 Assisted in deploying over 13,000 Windows 7 machines and migrated user data using USMM. Provided desktop support to migrated users.
RELEASE MANAGER | CMI @ Capital One
From June 2011 to February 2014 • 3 year(s)
 Planned and oversaw successful rollout of software for Digital, Enterprise and Home Loans applications in agile environment. Managed software quality control during entire SDLC.
TECHNOLOGY SPECIALIST | St. Joseph's Villa
From January 2009 to June 2011 • 2 year(s)
 Responsible for Windows 2003 server builds, data backups using Backup Exec, and PC imaging using sysprep and Ghost.
SYSTEMS ADMINISTRATOR | CXI / NewMarket Services Corporation
From December 1999 to May 2006 • 7 year(s)
 Windows 2000/2003 and Tru64 UNIX Systems Administration, Microsoft Exchange 2003 Administration, and Citrix administration. Provided 24x7 operational support.
NETWORK OPERATIONS ANALYST IV | Wachovia Securities
From September 1996 to November 1999 • 3 year(s)
 Provided and maintained support for LAN, WAN, and communication networks for 2500+ locations. Monitored network control facility hardware and software problems.
TEMP | Judith Fox
From July 1996 to August 1996 • 0 year(s)
 Configured and installed PC's.
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