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Q&A With Taharka Beamon

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Taharka Beamon
Desktop / Network Support Analyst, Reed Exhibitions
Location: Scarsdale, NY United States
Joined: Dec 10th, 2016
About   (request update)
Education   (request update)
Drexel Univ class of 2009
Undergrad Major: Finance
Experience
I currently work with Reed Exhibitions as Desktop / Network Support Analyst
I have years of experience working in the Information Technology industry.
Network | Desktop Support Analyst | Reed Exhibitions
From May 2013 to Current • 13 year(s)
 Network, hardware & software support for 350 on-premises & remote users. Configure, repair & upgrade HP/Dell/Mac desktops & laptops, manage Active Directory, and provide mobile device management.
Mobile Health IT Helpdesk | Customer Service Analyst | Quest Diagnostics
From February 2012 to March 2013 • 1 year(s)
 Helpdesk support for Gazelle Mobile Health App inquiries via phone & email across iPhone, iPad, Android & BlackBerry platforms. Distributed digital lab test results to app users nationwide following HIPAA regulations.
Case Manager: Privacy, Compliance & Ethics Dept. | Medco Health Solutions
From April 2011 to September 2011 • 0 year(s)
 Reviewed & monitored breaches in Protected Healthcare Information and reported privacy breaches according to HHS, ARRA & HIPAA regulations. Updated sensitive information via Microsoft SharePoint and maintained detailed documentation.
Technical Support | Customer Service Representative | MyPublisher Inc.
From February 2010 to March 2011 • 1 year(s)
 Resolved PC & Mac software usability issues via telephone, email & chat simultaneously. Handled second level technical escalations and solved complex software issues using Citrix screen-sharing tools.
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