Featured Member: Audis Truxillo on HBCU CONNECT!

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Audis Truxillo
Technical Support Representative, Cox Communications
Location: Belle Rose, LA United States
Joined: Dec 11th, 2017

About (request update)

Education (request update)

Southern University and A&M College class of 1998

Undergrad Major: Electrical Engineering

Experience

I currently work with Cox Communications as Technical Support Representative
I have years of experience working in the Other industry.

Technical Support Representative | Cox Communications
From April 2016 to January 2019 • 3 year(s)
Engaged in real time troubleshooting with vendors to resolve technical issues involving cable, internet, and telephone services. Educated customers and maximized opportunities to sell additional services.

Electrical and Instrumentation Field Engineer | Lauren Engineers & Constructors
From May 2015 to October 2015 • 0 year(s)
Wrote and maintained database for RFIs on ammonia expansion plant project. Coordinated technical meetings with subcontractors and monitored system performance for Master Control Center.

Operator/IT Technician | Assumption Parish Waterworks
From October 2012 to November 2013 • 1 year(s)
Tested water samples for compliance with regulations and recorded data using Microsoft Access. Solved PC and network issues and monitored chemicals used to treat water supply.

Electrical and Instrumentation Field Engineer | MMR Group
From January 2012 to July 2012 • 0 year(s)
Maintained tracking database for electrical devices and cable tray installations. Provided LAN, WAN, and Desktop support and interpreted drawings for cable placement.

Technology Consultant/Salesperson | 1st Priority Real Estate
From January 2008 to December 2011 • 3 year(s)
Maintained network systems and updated software for troubleshooting computer systems. Maintained company website and assisted clients in property searches.

Substitute Teacher | Assumption Parish School Board
From June 2007 to August 2007 • 0 year(s)
Assisted students in math and computer skill enrichment. Acted as tutor in math and sciences and provided summer counseling.

Graduate Assistant | Southern University
From January 2004 to May 2007 • 3 year(s)
Operated and maintained computer networking and telecommunications research laboratory. Assisted faculty professors in classroom operations, grant writing, and student evaluations.

Electrical and Instrumentation Field Engineer | Halliburton USA
From April 2003 to October 2003 • 0 year(s)
Provided depth, angle, and direction using oilfield service devices and INSITE software. Traveled to offshore locations and managed land operations collecting drilling mud specifications.

Technical Associate | Alcatel USA
From January 2001 to April 2002 • 1 year(s)
Initiated improvements to wireless network security system and provided troubleshooting for computer systems. Implemented system upgrade to 500 computer operating systems resulting in 60% productivity increase.

Software Development Intern | Lucent Technologies
From May 1998 to August 1998 • 0 year(s)
Instituted role-playing scenarios to enhance selling skills and provided consultation to customers on technical issues. Managed team members through weekly focus meetings to increase sales productivity.

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