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Q&A With Tammy Wilson

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Tammy Wilson
Unemployed, Unemployed
Location: Warren, MI United States
Joined: Nov 16th, 2018
About   (request update)
Education   (request update)
Davenport Col class of 2002
Undergrad Major: Computer and Information Science
High School: Highland Park High in Highland Park, class of 1990
 
Experience
I currently work with Unemployed as Unemployed
I have years of experience working in the Information Technology industry.
IT Helpdesk Manager | Butzel
From January 2023 to March 2025 • 2 year(s)
 Supervised technical support staff and managed IT processes including user access, backups, and video conferencing equipment while coordinating training programs.
Engineering Analyst | Ford
From May 2021 to August 2022 • 1 year(s)
 Spearheaded operational analytics and reporting using various tools while collaborating with teams to monitor and resolve connected vehicle issues.
IT Training Manager | Dickinson Wright
From April 2017 to April 2020 • 3 year(s)
 Developed training materials for new hires and software rollouts while assessing employee performance and managing learning content systems.
Help Desk Manager | Dickinson Wright
From June 2015 to April 2017 • 2 year(s)
 Ensured proper documentation and timely handling of user tickets while maintaining conference room technology and presenting monthly reports to senior management.
Lead Service Desk Specialist | Honigman Miller Schwartz and Cohn
From February 2003 to June 2015 • 12 year(s)
 Investigated and resolved user software/hardware problems, built SQL scripts for data analysis, and supported over 230 attorneys with technology solutions.
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