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Q&A With Freta Rogers

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Freta Rogers
IT Coordinator, University of Arkansas at Little Rock
Location: Bryant, AR United States
Joined: Sep 3rd, 2020
About   (request update)
Education   (request update)
University of Arkansas at Pine Bluff class of 1995
Undergrad Major: Computer and Information Science
Webster Univ class of 1998
Grad Major: Computer and Information Science
Experience
I currently work with University of Arkansas at Little Rock as IT Coordinator
I have years of experience working in the Computers, Software industry.
Digital Systems Support Coordinator | University of Arkansas at Little Rock
From September 2017 to Current • 9 year(s)
 Provides leadership and supervises daily technology operations for library facilities, manages technology vision and strategy, and provides technical support to students, faculty and staff.
Call Center Manager | hCentive, INC
From March 2015 to August 2017 • 2 year(s)
 Managed call center operations for Arkansas Health Insurance Marketplace, including hiring, training, performance reviews, and budget management for 3-year contract.
Cyber Defense Engineer (Security Analyst) | Walmart ISD
From June 2014 to March 2015 • 1 year(s)
 Monitored computer networks for security breaches, utilized HP ArcSight SIEM to investigate security events, and remediated malware issues using McAfee software solutions.
Senior Systems Administration/IT Consultant | Entergy
From August 2007 to June 2014 • 7 year(s)
 Supported and managed four datacenters with 1000+ rack mounted servers, ensured NERC CIP compliance, and provided technical support for SCADA systems and transmission operations.
Technical Services Manager | Cobb County Government
From April 2004 to August 2007 • 3 year(s)
 Led planning and deployment of IT business applications, managed call center operations, and established performance metrics and training programs.
Network/GIS Specialist | Cobb County Government
From April 2001 to August 2004 • 3 year(s)
 Managed and supported servers and software applications for the county, including Exchange Server, SQL server, and GIS systems using ESRI software.
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