Featured Member: Samantha Cook on HBCU CONNECT!

Q&A With Samantha Cook

Samantha Cook
Launch Program Manager, Amazon Web Services
Location: Redmond, WA United States
Joined: Feb 4th, 2021

About (request update)

Education (request update)

Central Washington Univ class of 2017

Undergrad Major: Industrial Technology

University of Washington class of 2020

Grad Major: Communication

Experience

I currently work with Amazon Web Services as Launch Program Manager
I have years of experience working in the Publishing industry.

Launch Program Manager | Amazon Web Services (AWS)
From April 2019 to Current • 7 year(s)
Directs 2-3 projects each year from concept through final delivery and created/manages the AWS cloud launch readiness training program required for 100% of launch owners.

Safety Risk Manager | Amazon.com
From July 2017 to April 2019 • 2 year(s)
Managed executive escalation response project creating processes for 50% of escalations and worked with SQL to compile data leading to 20% risk decrease for external customers.

Technical Customer Service Concierge | Amazon Web Services (AWS)
From June 2016 to July 2017 • 1 year(s)
Led cloud technologies enterprise purchase project for 3 enterprise customers and developed strong customer relationships using Salesforce data to boost customer revenue by 30%.

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