Featured Member: Kadjia Lakentrae Brightwell on HBCU CONNECT!

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Q&A With Kadjia Lakentrae Brightwell

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Kadjia Lakentrae Brightwell
Customer Service , Circle K
Location: Manor, TX
Joined: Nov 10th, 2021

About (request update)

Education (request update)

- College Not Listed - class of 2027

Undergrad Major: Law

High School: Penn Foster in San Marcos, class of 2008

Experience

I currently work with Circle K as Customer Service
I have 18 years of experience working in the Customer Service and Call Center industry.

Customer Service Representative | Circle K
From May 2023 to Current • 3 year(s)
Greet customers, assist with merchandise selection, monitor store for loss prevention, perform checkout and billing processes, maintain store organization and inventory.

Warehouse Worker | Amazon Warehouse
From July 2022 to November 2022 • 0 year(s)
Arrange stock parts in specified sequence for assembly and fill requisitions for materials and stock items.

CSR - Customer Service Representative | Walmart
From August 2022 to September 2022 • 0 year(s)
Supervise daily operations of customer service department and create customer loyalty programs.

Call Center Representative | Teleperformance USA
From October 2020 to February 2022 • 2 year(s)
Manage medical and hotel reservations, de-escalate customer situations, and review customer accounts for billing and shipping information.

Bus Monitor/Aide | Apple Bus Company
From November 2019 to February 2020 • 1 year(s)
Monitor student behavior to maintain safe bus environment and communicate with parents and teachers regarding incidents.

Housekeeper | Uptown Suites
From March 2019 to March 2019 • 0 year(s)
Maintained cleanliness of assigned rooms and performed thorough cleaning tasks to meet high standards.

Nightclub Bartender | California Girls
From August 2018 to March 2019 • 1 year(s)
Maintained bar cleanliness, handled cash transactions, and trained new bartenders on drink preparation and POS systems.

Nightclub Waitress | California Girls
From August 2018 to March 2019 • 1 year(s)
Managed multiple tables during peak hours and resolved guest complaints while training new waitstaff.

Party Promoter | Austin, TX
From January 2009 to December 2018 • 9 year(s)
Promoted events and parties in Austin area.

Medical Filing Clerk | TMD Staffing
From May 2018 to June 2018 • 0 year(s)
Prepared patient charts, ensured medical records were organized and accurate, and created digital copies of paperwork.

Pharmacy/Patient Advocate | Prescription Lifeline
From January 2017 to February 2018 • 1 year(s)
Clarified treatment options for patients, accompanied patients to appointments, and resolved conflicts with healthcare professionals.

Warehouse Associate | UPS
From November 2016 to December 2016 • 0 year(s)
Arranged stock parts in sequence and filled requisitions for materials and stock items.

Education Advisor | Hoot Call
From January 2016 to November 2016 • 0 year(s)
Helped students with academic and career goals.

Call Center Customer Service Representative | Google for Telus International
From June 2016 to September 2016 • 0 year(s)
Handled high volume calls daily and provided hardware help desk support.

Unarmed Security Guard | Vigilant Security Inc.
From January 2015 to May 2016 • 1 year(s)
Patrolled company premises, controlled entrance/departure of employees and visitors, and performed CPR/first aid when needed.

Customer Service Supervisor/Manager | Walmart
From February 2013 to May 2014 • 1 year(s)
Supervised customer service operations, created loyalty programs, and set team goals while handling customer complaints.

Assistant Manager | Family Dollar
From March 2012 to October 2012 • 0 year(s)
Supervised and trained staff, purchased inventory, organized sales demonstrations, and resolved customer complaints.

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Guestbook Comments

	Welcome, have a blessed and productive day. Tagged by Ralph White on 01/04/2022

	�Don�t dwell too much on the past. The lessons are useful for the present and a preparation for the future. Move on!� Tagged by Ralph White on 11/10/2021

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