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Q&A With Laurel Eze

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Laurel Eze
Product Specialist, Ramp
Location: Arlington, VA United States
Joined: Dec 15th, 2021
About   (request update)
Education   (request update)
University of Central Oklahoma class of 2022
Undergrad Major: Electrical Engineering
Experience
I currently work with Ramp as Product Specialist
I have years of experience working in the Financial Services industry.
Product Specialist | Ramp
From September 2025 to Current • 1 year(s)
 Analyze product behavior across financial workflows and partner with teams to design policy configurations, reducing onboarding friction by ~20%.
Technical Support Engineer (Graduate Assistant) | UMD
From August 2024 to May 2025 • 1 year(s)
 Diagnosed technical system failures and managed 50+ monthly tickets in ServiceNow with 95%+ SLA compliance.
Technical Product Manager | VISA Inc
From January 2023 to February 2024 • 1 year(s)
 Led development team for alternative payment product with $1 trillion volume forecast and reduced post-release defects by 25%.
Risk Analyst Intern | Goldman Sachs
From June 2021 to August 2021 • 0 year(s)
 Conducted client risk analysis and built data dashboards, producing proposals associated with ~30% profit improvement.
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