Featured Member: Eric Allen on HBCU CONNECT!

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Eric Allen
Process Analyst , Amazon
Location: Park Forest, IL United States
Joined: Jan 28th, 2022

About (request update)

Education (request update)

Mississippi Valley State University class of 2022

Undergrad Major: Business Administration

Experience

I currently work with Amazon as Process Analyst
I have years of experience working in the Administrative and Support Services industry.

Process Analyst | Amazon
From August 2022 to Current • 4 year(s)
Analyzes workforce performance and process improvements while leading onboarding initiatives and developing KPI dashboards using Excel and Power BI.

Hotel Manager | Rodeway Inn
From October 2019 to May 2022 • 3 year(s)
Managed hiring, training, scheduling, and performance evaluation for cross-functional staff while creating SOPs and mediating conflicts.

Hotel Receptionist | Rodeway Inn
From August 2019 to October 2019 • 0 year(s)
Delivered front-line service managing reservations and payments while supporting onboarding of new associates.

Porter | Planet Toyota Dealership
From May 2018 to August 2019 • 1 year(s)
Supported dealership operations by coordinating vehicle logistics and maintaining a safe, organized work environment.

Warehouse Associate | Amazon MDW7
From May 2018 to August 2018 • 0 year(s)
Worked in high-volume environment maintaining accuracy and productivity goals while mentoring seasonal staff.

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