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Q&A With Devin Melvin

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Devin Melvin
IT Service Desk Agent, Apex Systems
Location: Fairborn, OH United States
Joined: Aug 14th, 2023
About   (request update)
Education   (request update)
Full Sail University class of 2023
Undergrad Major: Visual Communication
Experience
I currently work with Apex Systems as IT Service Desk Agent
I have years of experience working in the Customer Service and Call Center industry.
IT Service Desk Agent | AEP
From March 2018 to Current • 8 year(s)
 Resolve technical issues for internal clients supporting network, hardware, and application concerns while recording service details and escalating tickets when necessary.
Freelance Graphic Designer | Self-employed
From January 2011 to Current • 15 year(s)
 Guide stakeholders through brand identity development from conception to implementation, create logos and visual identity systems, and design UI/UX prototypes for websites and mobile applications.
Recruiter | Aerotek
From December 2017 to March 2018 • 1 year(s)
 Initiate outbound calls to potential candidates, conduct interviews and phone screenings, and prepare candidates for client interviews.
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