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Q&A With DeAnna Smith

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DeAnna Smith
Client Relationship Manager, MedCall Advisors
Location: Mebane, NC United States
Joined: Oct 23rd, 2023
About   (request update)
Education   (request update)
Bennett College class of 2014
Undergrad Major: Psychology
Experience
I currently work with MedCall Advisors as Client Relationship Manager
I have years of experience working in the Insurance industry.
Client Success Manager | MedCall Advisors
From March 2022 to Current • 4 year(s)
 Manages client relationships and onboarding, develops success plans, and identifies growth opportunities while representing customer voice to inform sales and product development.
Field Reimbursement Manager | TrialCard
From June 2021 to February 2022 • 1 year(s)
 Provided field insights for access and patient/payer support programs, addressed market development efforts, and collaborated with cross-functional teams as payer expert.
Account Manager | NextGen Healthcare
From December 2019 to June 2021 • 2 year(s)
 Served as advocate for assigned NextGen clients, managed account status and client records, and maintained knowledge of NextGen applications and related systems.
Practice Engagement Specialist | Biologics, Inc
From December 2018 to December 2019 • 1 year(s)
 Performed sales outreach to prescriber targets in assigned territory and documented sales activity to achieve strategic objectives and referral targets.
Reimbursement Case Manager | Biologics, Inc
From May 2017 to December 2018 • 1 year(s)
 Worked with healthcare providers and patients for appeal management, monitored drug coverage policies, and managed program operations within contracted budget.
Patient Support Coordinator | Biologics, Inc
From June 2015 to May 2017 • 2 year(s)
 Communicated with clinicians and patients regarding refills and insurance issues, adjudicated test claims, and reported adverse events while updating progress notes.
Pharmacy Customer Service Representative | CVS Specialty Pharmacy
From December 2014 to June 2015 • 1 year(s)
 Provided customer service for specialty medications, processed insurance claims, and trained staff on new business systems while ensuring compliance with medication guidelines.
Pharmacy Technician | Walgreens Pharmacy
From July 2007 to December 2014 • 7 year(s)
 Processed insurance claims and prescription orders, assisted patients with products, performed inventory management, and provided excellent customer service.
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Guestbook Comments
It's my pleasure to have you join, us as a new or seasoned member. May you have an amazing, blessed and marvelous day
Tagged by Ralph White on 10/31/2023  
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