Featured Member: John Collins on HBCU CONNECT!

Q&A With John Collins

John Collins
Operations Manager, MGM Resorts International
Location: Waldorf, MD United States
Joined: Sep 1st, 2024

About (request update)

Education (request update)

Eastern Illinois Univ class of 1994

Undergrad Major: Business Administration

University of Nevada Las Vegas class of 2023

Grad Major: Business Administration

Experience

I currently work with MGM Resorts International as Operations Manager
I have years of experience working in the Other industry.

Chair, Community Engagement and Philanthropy | MGM National Harbor
From January 2019 to Current • 7 year(s)
Lead charitable giving strategy and oversee implementation of social impact initiatives for Corporate Social Responsibility Board.

Operations Manager | MGM National Harbor
From January 2016 to Current • 10 year(s)
Oversee day-to-day operations of high-volume integrated casino resort, managing department heads and cross-functional teams in Table Games, Slots, Guest Services, and Cage Operations while ensuring regulatory compliance.

Casino Assistant Manager | MGM Resorts International
From January 1999 to December 2016 • 17 year(s)
Managed day-to-day operations for 24/7 casino including staffing, performance, guest service delivery, and compliance across gaming divisions while controlling departmental budgets and labor costs.

Casino Marketing Executive | Station Casinos
From January 1996 to December 1999 • 3 year(s)
Executed marketing strategies to retain high-value players and elevate customer loyalty, designing loyalty programs and leveraging CRM platforms for targeted marketing campaigns.

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