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Q&A With Joy Matthews

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Joy Matthews
Analyst II, Windstream Corporate
Location: Bryant, AR United States
Joined: Oct 15th, 2024
About   (request update)
Education   (request update)
University of Arkansas at Pine Bluff class of 2007
Undergrad Major: Human Development
Experience
I currently work with Windstream Corporate as Analyst II
I have years of experience working in the Energy and Utilities industry.
Owner | The HBCU Kid
From January 2015 to Current • 11 year(s)
 Lead and organize college tours for 6th-12th grade students focusing on HBCUs and serve on Board of Directors for UAPB/AM&N National Alumni Association.
Analyst II – Engineering OSP | Windstream Communications Inc.
From January 2012 to Current • 14 year(s)
 Track and manage company right-of-way encroachment agreements and oversee OSP Regional Permitting Market coordination with engineers and permit officials.
Zoning Office Assistant | City of Pine Bluff
From January 2011 to January 2012 • 1 year(s)
 Served as first point of contact for public regarding zoning regulations and assisted in processing zoning permits and applications.
Contact Representative – GS-0962-05 | Internal Revenue Service
From January 2010 to January 2011 • 1 year(s)
 Provided technical assistance to individuals and businesses in fast-paced call center environment and interpreted tax codes to help taxpayers.
Garnishment Clerk | Dillard's Corporate Office
From January 2008 to January 2010 • 2 year(s)
 Accurately processed wage garnishment orders and managed garnishment records for all affected employees in compliance with federal, state, and local laws.
Loan & Loss Mitigation Collector | GMAC Financial Services
From January 2008 to December 2008 • 0 year(s)
 Monitored and managed portfolio of delinquent loan accounts and contacted borrowers to negotiate repayment plans and settlements.
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