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Q&A With Nikki Riley

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Nikki Riley
People Operations Manager, VOICE
Location: Jacksonville , AR United States
Joined: Oct 20th, 2024
About   (request update)
Experience
I currently work with VOICE as People Operations Manager
I have years of experience working in the Human Resources industry.
People Operations Manager | VOICE, a project of The Giving Back Fund
From April 2022 to March 2024 • 2 year(s)
 Led HR functions including talent acquisition, payroll, benefits administration, and HRIS development for international workforce. Designed electronic onboarding system and managed financial operations including budgeting and audits.
Human Resources Generalist | Carlos Rosario International Public Charter School
From February 2021 to October 2021 • 0 year(s)
 Managed HR transactions in ADP, led new hire orientation boosting retention by 30%, and ensured compliance with federal labor laws including FMLA and ADA.
Payroll Manager, Equal Employment Opportunity Officer | University of Maryland University College
From November 2008 to June 2013 • 5 year(s)
 Processed multi-currency payroll with 100% accuracy, led PeopleSoft 9.0 upgrade, and conducted EEO investigations for Asia division recovering over $40k in overpayments.
Operations Accountant II | Geico Insurance
From September 2007 to November 2008 • 1 year(s)
 Prepared monthly bank reconciliations, performed budget analyses, and processed municipal taxes and escheat reports.
FMLA Benefits Analyst | Geico Insurance
From July 2006 to September 2007 • 1 year(s)
 Served as subject matter expert and nationwide liaison for Family Medical Leave Act compliance and employee counseling.
Benefits Specialist | Swidler Berlin LLP
From April 2005 to January 2006 • 1 year(s)
 Administered employee orientation and benefits programs, reconciled over $500,000 in benefit invoices, and coordinated annual open enrollment.
Benefits Assistant | University of Maryland University College
From March 2003 to March 2005 • 2 year(s)
 Managed PeopleSoft HRIS transactions, administered tuition remission program, and assisted with recruitment and HR training.
Human Resources Assistant | Virginia Department of Transportation
From August 2000 to January 2003 • 3 year(s)
 Organized training sessions on Worker's Compensation, conducted new hire orientations, and developed OSHA and safety reports for management decision making.
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