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Q&A With Nicole Garey

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Nicole Garey
Customer Success Specialist Temp, Rich Products

Location: Buffalo, NY United States
Joined: Feb 4th, 2025
About   (request update)
Education   (request update)
Suny at Buffalo class of 2010
Undergrad Major: English Literature
Claim To Fame:
I'm hyperlexic, so I'm exceptional at reading and synthesizing textual information.
Most Memorable Moment:
I was one of few invited to a very small, private reading with Margaret Atwood on my birthday in the Special Collections area of our school library! It's one of my best memories, and it was an honor to be among the few students invited.
University of Mass at Boston class of 2015
Grad Major: English Literature
Experience
I currently work with Rich Products as Customer Success Specialist Temp
I have 15 years of experience working in the industry.
Temporary Customer Support Specialist | Rich Products Corporation
From May 2024 to October 2024 • 0 year(s)
Provided customer service for production and shipping inquiries, learned SAP ERP systems, and collaborated with cross-functional teams to resolve customer issues.
Assistant Manager | 7-Eleven
From July 2023 to April 2024 • 1 year(s)
Managed customer service, inventory, ordering, cash handling, and coordinated with vendors and delivery services.
Operations Administrator | Southstream Seafoods, Inc.
From August 2021 to August 2022 • 1 year(s)
Managed electronic data interface, assisted with ERP system implementation, and handled inventory management and product information for GDSN.
Food Service Account Manager, Category Manager – King Crab | Seattle Shrimp & Seafood
From November 2019 to April 2020 • 1 year(s)
Built relationships with East Coast food service clients, managed king crab category, and wrote monthly market newsletters.
Head of Purchasing | Arctic Fisheries Ltd.
From May 2018 to September 2019 • 1 year(s)
Negotiated pricing and terms with vendors, increased trade sales by 500% year-over-year, and analyzed market trends to maximize profits.
Production Assistant | Arctic Fisheries Ltd.
From September 2016 to May 2018 • 2 year(s)
Maintained Marine Stewardship Council compliance, ensured import regulation compliance, and managed forecasting and product complaints.
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