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Q&A With Shanndolyn Richardson

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Shanndolyn Richardson
Regional Client Services Manager, Choice Health Network / Spirit Health Medical
Location: Southaven, MS United States
Joined: Apr 21st, 2025
About   (request update)
Education   (request update)
University of Memphis class of 2006
Undergrad Major: Sociology
Campus Organization:
Choice Health Network / Spirit Health Medical
Experience
I currently work with Choice Health Network / Spirit Health Medical as Regional Client Services Manager
I have 14 years of experience working in the industry.
Regional Client Services Manager | Choice Health Network / Spirit Health Medical
From May 2025 to Current • 1 year(s)
 Supervise client services team ensuring compliance with Ryan White Part A & B standards, coordinate comprehensive case management for People Living with HIV/AIDS, oversee eligibility verification and insurance navigation, manage budget documentation and quality assurance
Regional Client Services Manager | Choice Health Network / Spirit Health Medical
From May 2025 to Current • 1 year(s)
 Supervise client services team ensuring compliance with Ryan White Part A & B standards, 340B program regulations, and state/federal reporting requirements. Coordinate comprehensive case management and care navigation for People Living with HIV/AIDS (PLWHA). Oversee eligibility verification, insurance navigation, and copay assistance programs. Manage budget documentation, outcome reporting, and quality assurance for client service programs.
Case Manager | Choice Health Network / Spirit Health Medical
From March 2023 to April 2025 • 2 year(s)
 Delivered intensive case management for Ryan White clients including home visits, needs assessments, and linkage to medical and social services, maintained detailed records in CARE Ware and RWES systems
Regional Client Services Manager | Choice Health Network / Spirit Health Medical
From November 2019 to September 2022 • 3 year(s)
 Supervised client services team ensuring compliance with Ryan White standards, coordinated comprehensive case management and care navigation, managed budget documentation and outcome reporting
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Tagged by Ralph White on 04/22/2025  
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