Featured Member: Bernette Schmitt on HBCU CONNECT!

Q&A With Bernette Schmitt

Bernette Schmitt
SR. PROGRAM DIRECTOR/MANAGER, IT CLIENT DELIVERY SERVICES, International Business Machines (IBM)
Location: Frederick, MD United States
Joined: May 11th, 2025

About (request update)

Experience

I currently work with International Business Machines (IBM) as SR. PROGRAM DIRECTOR/MANAGER, IT CLIENT DELIVERY SERVICES
I have years of experience working in the Information Technology industry.

SR. PROGRAM DIRECTOR/MANAGER, IT CLIENT DELIVERY SERVICES | International Business Machines (IBM)
From January 2023 to Current • 3 year(s)
Championed 25-person integration sustainment team delivering enterprise API support across MuleSoft, Salesforce, and Microsoft Dynamics, reducing API deployment time by 80% and error rates by 50%.

SENIOR MANAGER, IT CLIENT DELIVERY | HighPoint Digital
From January 2019 to December 2023 • 4 year(s)
Oversaw $100M+ federal program delivery portfolio, leading modernization of infrastructure, data centers, and cloud solutions across multiple agencies with 65-member cross-functional team.

PRINCIPAL/SENIOR IT CONSULTANT | Technology Ryders, LLC
From January 2014 to December 2018 • 4 year(s)
Led cloud transformation initiatives for enterprise clients, migrated 70+ client organizations to cloud, and grew revenue by 200% by launching cloud migration services.

SENIOR TECHNOLOGY MANAGER | Action, Inc.
From January 2010 to December 2014 • 4 year(s)
Senior technology management role.

DIRECTOR, IT OPERATIONS | Northrop Grumman
From January 2008 to December 2010 • 2 year(s)
Directed IT operations for defense contractor.

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